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Be on the lookout for the malicious insider

IT Best Practices Alert By Brian Musthaler, Network World
December 23, 2011 10:23 AM ET
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Be on the lookout for this person: He is currently employed, between the age of 35 and 40, holds a technical position, and he has a new job offer at a competing company.

Calm down, this is not a Department of Homeland Security profile for some terrorist. But it's someone companies the world over should be concerned about.

He is the "malicious insider," as profiled by Dr. Eric Shaw and Dr. Harley Stock, experts in the fields of psychological profiling and employee risk management, in a new white paper from Symantec: "Behavioral Risk Indicators of Malicious Insider Theft of Intellectual Property: Misreading the Writing on the Wall." The analysis work by Shaw and Stock is based on a review of empirical research and identifies several key behaviors and indicators that contribute to intellectual property (IP) theft by malicious insiders.

SECURITY QUIZ: How well do you know the insider threat?

There are key patterns of behavior that can help companies spot -- and hopefully prevent -- insider theft, according to Stock. "Common problems occur before insider thefts and probably contribute to insider's motivation. These precipitants of IP theft support the role of personal psychological predispositions, stressful events, and concerning behaviors as indicators of insider risk," says Stock. Among the triggers outlined in the report are "employees getting tired of thinking about it and deciding to act, or solicitation by others to do so. This move often occurs on the heels of a perceived professional set-back or unmet expectations."

According to the report, IP theft costs U.S. businesses more than $250 billion per year. FBI reports confirm that insiders are a major target of opponent efforts to steal proprietary data and the leading source of these leaks. Analysis of existing empirical data shows that the majority of IP theft is committed by male employees averaging about 37 years of age who serve in positions including engineers or scientists, managers and programmers. And, about 65% of employees who commit insider theft had already accepted positions with a competing company or started their own company at the time of the theft.

Identifying the potential malicious insider before they walk away with IP, or any asset, can be the difference between a good night's sleep and living out a nightmare in the boardroom. Companies can implement a variety of measures to stop insider theft of data and IP. Some are as easy as being alert and knowing whether employees have an opportunity to steal data.

LOOKING BACK: 2011's biggest security snafus

The report features a risk assessment checklist and recommendations for organizations concerned with mitigating the risk of the malicious insider:

Build a team: To fully address insider theft, organizations need to have a dedicated team made up of HR, security and legal professionals that create policies, drive training and monitor problem employees.

Organizational issues: Organizations need to evaluate whether they are at greater risk due to inherent factors such as employee morale, competitive risk, adversary operations, local overseas, use of local contractors, etc.

Linda Musthaler is a principal analyst with Essential Solutions Corporation.

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