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Now that you know about SMiShing, let's talk about ways to educate yourself and your user community to reduce the likelihood of falling for an attack. For a comprehensive educational program for your business, Wombat Security Technologies offers SmishGuru. Like Wombat's other products that teach people how to avoid phishing and other security problems, SmishGuru uses simulated attacks and immediate feedback to people who fall for the SMiSh. A security administrator can send mock messages to end users and monitor how people react to the messages. If a person clicks on the embedded URL or calls the phone number in the message, he is counseled on how to change his behavior to stay safe in the future. See the images below for examples.
SmishGuru can be used to send periodic mock attacks just to keep users on their toes and to reinforce the safety message.
Here are some general tips to share with your end users to help them from falling victim to SMiShing.
Expect SMiShing to become more prominent in the coming year. The statistics are in the criminals' favor, and it's up to cellphone users to be smart about their behavior.
Linda Musthaler is a principal analyst with Essential Solutions Corporation. You can write to her at LMusthaler@essential-iws.com.
About Essential Solutions Corp:
Essential Solutions researches the practical value of information technology, and how it can make individual workers and entire organizations more productive. Essential Solutions offers consulting services to computer industry and corporate clients to help define and fulfill the potential of IT.
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