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TrueView tests Web sites performance in the real world

TrueView provides accurate Web client perspective
Web Applications Alert By Mark Gibbs , Network World , 04/04/2005
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Mark Gibbs shares Web site tips and provides advice on getting the most out of your apps.

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Trying to figure out how well or otherwise your Web site and applications are running is tricky. The usual plan is to test your site by load simulation and monitor logs to search for problems.

The only problem with these approaches is that the real world usually doesn't work like that because whatever tests you devise the real world will always look different. The real world will be messier, more chaotic, and more random than any scenarios that you can devise and will test the edges of performance and functionality that you never imagined existed.

So the question is how to make your testing more like the real world. The answer: Use the real world. This is the strategy that Symphoniq (see editorial links below) offers in its product TrueView.

TrueView works by instrumenting the content stored on the server and then tracking that content when it is sent to the browser to create a picture of end-to-end latency, error conditions, and throughput. The end result is a picture of overall performance that isolates Internet problems from site problems giving IT what Symphoniq argues is a more realistic view of Web application performance and problems.

Symphoniq claims that installation takes less than an hour and that TrueView has a very low impact on server performance. The actual statistics analysis is performed on a PC and you can set up reports, thresholds, and alarms on a per URL per server basis.

TrueView supports Netscape and Microsoft Internet Explorer on the client side, and Apache and Microsoft IIS on Windows or Linux on the server side (Solaris support is currently in beta). Data is stored in an MS SQL Server or Microsoft MSDE database engine.

TrueView's J2EE Diagnostics supports BEA Weblogic on Solaris, Windows, and Linux (future versions will support IBM's WebSphere, JBoss, and others), while TrueView Outlook Web Access Diagnostics supports Outlook Web Access for Microsoft Exchange 2000 and 2003.

Product licenses for TrueView start at around $10,000.

Mark Gibbs is a consultant, author, journalist, columnist and blogger.

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