Main offerings: CRM and IT service management services

Chairman: Lawrence Garlick
CEO: Lawrence Garlick
President: Lawrence Garlick

Revenue

Total '00 revenue (in $M)		289
Total '99 revenue (in $M)		229
'99-'00 revenue change		26
'95-'00 CAGR revenue		48%
Int'l revenue (as %).		0%

Profit

Profit or loss (in $M)		34
Change from '99		14%
As percentage of revenue		12%
CAGR, '95-'00		35%

Employees

Number of employees		null
'99 - '00 change		null
Employee CAGR '95-'00		null
Revenue per employee		null

R&D

'00 R&D as % of revenue		18%
'99 R&D as % of revenue		18%

Misc.

Mkt Cap as of 3/3/01 ($M)		729
Cash/investments ($M)		208
EBITDA		null
'00 debt		null
Ret. on assets		null
Ret. on equity		null
EBITDA		null
Price/sales rat.		null
Year inc.		1990
Fiscal year ends		Dec

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