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How Best Buy.com Uses SharePoint For Business Process Automation

By Mitchell Ashley, Network World, 08/10/2009
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Sarah Haase, BestBuy.comOur guest is Sarah Haase, Collaboration Manager for Microsoft SharePoint at BestBuy.com. Sarah leads the charge assisting groups within BestBuy.com using SharePoint for knowledge management and business process automation. Sarah also manages the company’s internal wiki which runs on Confluence.

I discovered Sarah through a very compelling presentation she gave at the Minnesota SharePoint Users Group earlier this year. Sarah works with internal groups to help them establish their SharePoint site, come up with a good design for their target audience, put together their implementation plan, and develop a one-slide business case to show the value of the SharePoint site for the business. Sarah tries to focus on business process automation, rather than just using SharePoint as a better file server. Taking very much a decentralized approach, BestBuy.com has over 32 SharePoint sites. (29:27)

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