Forrester Research analysts and Network World editors give you the lowdown on the industry's hottest technology trends.
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Demand for instant communication and collaboration is being driven by globalization, outsourcing, remote workers and the "green IT" movement. How can companies move beyond traditional methods (e-mail, telephone) and support new tools for real-time collaboration? Alex talks with Ted Schadler, VP and Principal Analyst at Forrester, about the new tools and the companies behind them. (17:21)
Forrester Research analysts and Network World editors give you the lowdown on the industry's hottest technology trends.
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