One-on-one interviews in which IT professionals discuss case studies presented at Network World's IT Roadmap Conferences. Learn how these professionals deal with IT issues including security, mobility, storage, compliance, network management, virtualization, VOIP, network acceleration and more.
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April 21, 2008
For a small financial services company that handles backend processing for larger companies, IT plays a key role in growing the company. Bob Szydlowski, chief technology officer at ALPS Funds Services, explains how automation of hundreds of processes keeps employees focused on the high value part of their jobs. (10:01)
April 14, 2008
Chad Lorenc, a former information security officer at ENT Federal Credit Union, says the big sin of compliance is not about being 100%, rather it is not knowing your risks and documenting them. (7:33)
April 07, 2008
For Rodney Hardin, director of IT for the Colorado Housing and Finance Authority (CHFA), his group's mobility rollout is getting extra attention on the security front since the risk of data loss is greater. For Hardin, security is his top three concerns when planning and implementing a new mobile rollout. (9:29)
March 31, 2008
Curt Hastings, Director of Enterprise Architecture at Ball Corp, maker of the famous glass mason jars, explains how his group is optimizing the use of its Metro Ethernet WAN connections between three locations and discusses some of the pitfalls to watch out for when configuring WAN routers. (10:08)
March 24, 2008
Northrop Grumman is building out its own internal Web 2.0-based portal with Wikis and RSS feeds to help pull together its institutional knowledge so contractors don't have to reinvent the wheel with every contract. Steve Winterfeld, senior security engineer at Northrop Grumman, explains the system and the process the company is going through to its Infoshield system up and running. (9:44)
February 20, 2008
Will Thomas, director of IT at the Center for American Progress, a think tank in Washington, D.C., explains how a quick ramp up in video production capabilities meant the group's storage system needed to be ramped up as well. (14:19)
February 05, 2008
There's been a lot of ink spilled over the dwindling amount of IPv4 addresses available and the need to switch to IPv6. But are we really running out or are there large blocks of addresses being hoarded by companies? John Curran, chairman of the American Registry of Internet Numbers (ARIN), updates the status of the IPv4 address space and explains why companies really need to start looking at supporting IPv6. (14:49)
January 28, 2008
Goodwill Industries thought virtualization technology would save the company money on servers, power and other costs. Turns out, the learning curve for implementation is steep and savings aren't as quickly realized. Steve Bergman, CIO at Goodwill, explains some of the challenges his group faced and how you can prepare for a move to virtualization technology. (10:08)
January 22, 2008
With 800 users, many of them mobile, spread across 56 sites the South Carolina Department of Probation, Parole and Pardon Services is looking to implement a flexible NAC system to keep data private while getting its user access from where ever they might be. David O'Berry, the department's director of IT, explains what he's looking for in a perfect NAC system. (11:13)
January 14, 2008
Knowledge workers at the Defense Intelligence Agency are like any in Corporate America: They want to be able to share information with each other more easily. Of course, the information is highly sensitive and the network is rated "Top Secret". So how does a IT guy deal with the cloak and dagger parameters in open, Web 2.0 world? Lewis Shepherd, former senior technology officer at the DIA, explains on this edition of Voices from IT Roadmap. (17:20)
November 12, 2007
How did First Command Financial Planning Services manage to pack 70 megabytes of data through a 22-megabyte pipe to speed disaster recovery operations? Kevin Dunn, director of network operations, First Command Financial Planning explains on this edition of Voices from IT Roadmap. (9:08)
November 05, 2007
Delivering patient date where its needed is key for any hospital. For Swedish Medical Center in Seattle, the company rolled out multi-campus wireless project to help get medical records to clinicians at the point of care. Steve Horsley, director of information technology at Swedish Medical Center, explains the challenges involved in his group's ambitious project. (8:12)
October 29, 2007
Robert Wakefield, Vice President of IT at Snelling Staffing Services and Intrepid Home Health Services, had seven months to combine two data centers into a single new structure without interrupting critical projects such as a PeopleSoft installation. He explains how his team was able to pull of the construction and move as well as what you should look out for in your own data center construction projects. (7:21)
October 22, 2007
For Sabre Holdings, identity management and security provisioning tools from Sun and Netegrity, have eased the burden on its mainframe processing systems and allowed the company to move to more open systems for supporting the 1 million peak transactions per hour it must process. Kurtis Holland, Principal, IT Security at Sabre Holdings, explains what steps went to into picking which tools to use and what you can do to avoid mistakes when implementing identity management in your own enterprise environment. (9:19)
October 15, 2007
Aviall Services, a Boeing subsidiary and provider of aftermarket supply-chain management services for the aerospace, defense and marine industries, learned it was taking over Boeing's supply chain management, it embarked on a major effort to upgrade its storage systems. Russell Douglas, director customer and supplier services information systems at Aviall, explains how a new system was selected with major input from end users and what the company is doing to beef up backup and recovery systems. (9:31)
October 08, 2007
The University of North Carolina, Chapel Hill, jumped into Network Access Control to help ease the workflow of getting its 20,000 students on the network and keeping unwanted folks off the network. Mike Hawkins, Associate Director of Networking at UNC-Chapel Hill, explains how the university chose its vendor and what hand they had in developing the technology. (10:27)
October 02, 2007
Having a 7-year-old voice over IP system makes Hitachi Consulting of Dallas a bit of an innovator. Michael Shisko, director of information technology at Hitachi Consulting, explains how the company was able to easily roll out VoIP easily and how it still pays dividends today in unexpected ways. (10:42)
September 24, 2007
The key to better security for the American Heart Association is to keep an efficient network with monitoring throughout. Josh Hinkle, Manager, network management & security, at the American Heart Association explains how knowing what's going on in your network is important to thwarting attacks and anomalies. (7:51)
September 10, 2007
John Gallant, President and Editorial Director at Network World, conducts one-on-one interview with Randall Murphy, CIO for
the City of San Jose. Murphy talks about budget issues facing a government IT group and on the ambitious Silicon Valley wireless
project. (33:36)
August 28, 2007
With development teams in the US and Japan, Panasonic needed a more efficient way to move very large files between the two locations. Iben Rodriguez, IT consultant for Panasonic Research and Development, explains how a storage-area network and virtual server technology helped speed up WAN performance on this edition of Voices from IT Roadmap. (17:36)
August 20, 2007
With many employees accessing corporate data systems from home PCs, Xilinx rolled out a NAC implementation to ensure that its remote systems met the company's secure computing policies. Abe Smith, CSO at Xilinx, talks about the rollout and how it will help protect the company's intellectual property. (8:40)
August 13, 2007
The federal department of Alcohol, Tobacco and Firearms cut its on-site communication setup time from days to hours with a new wireless system that lets agents and inspectors solve crimes quicker and with more resources. Larry Bell, deputy assistant director and deputy CIO at the ATF, explains what wireless system the department is using the challenges it overcame when rolling it out to field agents (10:11).
August 06, 2007
Michael Sparks, senior security specialist with Intel's IT Group, says that keeping up with security threats and regulatory compliance issues is like painting the Golden Gate Bridge: Once you finish, you have to start over at the beginning. He explains how Intel balances the issues of security and access on this week's Voices from IT Roadmap. (10:57)
July 30, 2007
New Century Title Insurance company relies on data from multiple sources to keep its customers and agents informed. To make sure critical systems and feeds stay up, the company uses monitoring and remediation tools from Opalis. Marvin Stone, vice president and CIO at New Century, explains what Opalis' tools does and how the company uses them on this edition of Voices from IT Roadmap. (6:59)
July 23, 2007
When DVDPlay, a DVD rental service, built out its network, the cost of electricity began to exceed the cost of bandwidth. On this edition of Voices from IT Roadmap, Jens Horstmann, vice resident and CTO at DVDPlay, explains how the company is dealing with the costs and using computing resources more efficiently to ease the electrical burden. (11:59)
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