Forrester Research reports that as much as 80% of a company's IT budget can be put toward daily operations and maintenance,
which boils down to a lot of manual tasks performed by staff. An updated breed of automation technology could help address
the exorbitant spending, help IT organizations put tedious tasks behind them and move toward innovative projects. Run-book
automation, IT process automation and data center automation products today work with existing management tools to take the
human element out of many daily IT tasks. Evelyn Hubbert, a senior analyst at Forrester Research, discusses this new breed
of automation, shares which vendors she has her eye on and offers advice to network managers hoping to introduce automation
to their daily operations today. (18:29)
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