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How open-source SugarCRM is competing with the big boys

By Network World Staff, Network World, 05/06/2008
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How open-source SugarCRM is competing with the big boys

John RobertsWhat started as a project by a few guys to create an open source customer relationship management (CRM) system, SugarCRM has blossomed into a major player with 150 employees, a large pool of venture capital and sights set squarely on Salesforce.com. John Roberts, CEO, talks about the product, open source and how the company competes with more commercialized products. (22:23)

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