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By JULIE BORT AND JIM DUFFY
Network World, 12/25/00

Network executive forces
  • Robert Carter
  • Peter Solvik
  • Ralph Szygenda

    Robert Carter
    Executive vice president and CIO, FedEx Corp.

    Six months ago, this self-described family man stepped into one of the most coveted technology jobs in the world, chief information officer of FedEx. But even before that, Robert Carter had become an icon in the IT community.

    Well known as a new-breed technology executive - one who balances business sense with technology know-how - Carter became FedEx's first chief technology officer (CTO) in 1998. He is largely credited for the company's role-model e-business initiatives, having overseen development of the globalization frameworks that let Fedex.com operate in multiple languages - critical for an international shipper. For his work as CTO (as well as senior vice president) of FedEx, Carter in May 2000 earned the first CTO of the Year Award issued by InfoWorld, a sister publication of Network World.

    Carter's competence is so coveted inside corporate raiding circles that CIO predecessor Dennis Jones announced Carter's promotion months in advance, just to keep the headhunters at bay.

    As CIO, Carter is responsible for FedEx's prized state-of-the-art global network. He also shoulders operations of the company's 24-7 data centers in Akron, Ohio; Los Angeles; Memphis; Orlando; Pittsburgh; and a newly opened center in Dallas. He'll also construct a seventh data center in Colorado Springs.

    But those aren't even the sweet spots of his new role at FedEx. This Taiwanese native gets to decide how to spend the company's $1.5 billion infrastructure budget. We've already seen glimpses of what those decisions will entail from projects completed during his reign in 2000. They include an alliance that lets consumers upload printer-ready documents to a Kinko's Web site and specify when and where to have FedEx deliver them; and an $80 million data collection project for tracking ground packages.

    Expect ongoing accolades for FedEx's use of technology and Carter's vision.

    Peter Solvik
    CIO, Cisco

    Quiet determination and intensity define Pete Solvik. His vision for Cisco's internal IT operations show the potential of Internet technologies - and it's only the beginning. Talk about eating your own dog food - at Cisco, Solvik for years has dished out Cisco Dog Chow and then some. Under Solvik's reign as chief information officer, Cisco's business operations have become the quintessence of e-business. Practically everything is virtualized: manufacturing, accounting, sales, the supply chain, even customer support. Solvik has spun a web so all-encompassing that it is the envy of the e-world. Cisco's use of the Internet and Web has distinguished the firm from competitors and the rest of the industry, and has earned Solvik numerous industry accolades, including Network World's "50 People Who Make a Difference in Enterprise Networking." Cisco Connection Online, Cisco's Web site, recently surpassed the $20 billion run rate, elevating it to one of the world's largest revenue-generating Web sites. Solvik is also responsible for Cisco's Internet Business Solutions organization, which evangelizes Internet technologies and then markets the heck out of Cisco products as the underpinning of the ideal e-business infrastructure.

    Solvik's insight is so valued that he's on the advisory board of Akamai Technologies, Agillion and Oblix. He's also on the board of directors for Internet Capital Group, Context Integration, Cohera, Asera and myCFO.

    Throughout it all, Solvik has kept a low profile. He keeps his head down but his eyes focused on building an Internet prize that could be the most powerful argument yet for transforming the corporation.

    Ralph Szygenda
    CIO and group vice president, General Motors

    Confident, friendly and energetic, Ralph Szygenda is a visionary who deserves some of the credit for GM's No. 1 spot on the Fortune 500. He lords over a $3.2 billion technology budget and is boss to more than a dozen divisional chief information officers. Perhaps most telling, Szygenda runs a venture capitalist fund for GM that invests in cutting-edge automobile technologies.

    For example, he is the man that put OnStar into GM's luxury cars. OnStar gives cars a human-friendly interface. It provides directions, offers vehicle diagnostics and even links drivers to live concierge assistance, among other features. Oddly, this CIO views himself as more of a businessman than a technology guy, although his CIO post at GM was preceded by the CIO post at Texas Instruments. This businessman self-image lets him see two years down the pipe, he says. This allows GM to stay ahead of the IT game.

    With Szygenda as a model, IT executives at GM have assumed more say in all business areas. His team has quickly led GM into Internet waters. GM owns gmbuypower.com, an e-commerce portal representing all its brands. Likewise, it's been a shaker in business-to-business e-commerce and is a founding member of Covisint, the exchange currently under construction that will let the Big Three automakers trade with suppliers over the 'Net (pending a final nod from the Federal Trade Commission). Szygenda envisions this business-to-business effort not only as a method of gaining efficiencies with suppliers, but also as a means to link with dealers, gaining those same efficiencies for build-to-order manufacturing. A single electronic supply chain is the Holy Grail for e-business, and this CIO is ahead of the curve in building his now.

    Szygenda isn't interested in technology for technology's sake. His billions in IT spending achieves a business goal: keeping the nation's top car company first across the finish line.

    The rest of the 25 most powerful people in networking

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