Error 404--Not Found |
From RFC 2068 Hypertext Transfer Protocol -- HTTP/1.1:10.4.5 404 Not FoundThe server has not found anything matching the Request-URI. No indication is given of whether the condition is temporary or permanent. If the server does not wish to make this information available to the client, the status code 403 (Forbidden) can be used instead. The 410 (Gone) status code SHOULD be used if the server knows, through some internally configurable mechanism, that an old resource is permanently unavailable and has no forwarding address. |
The knowledge assessmentBy Julie BortNetwork World, 12/25/00 Analysts place failure rates of knowledge management systems at between 20% and 50% of all projects implemented. Keeping your project from becoming such a statistic means understanding how ready your people are to accept this technology. Enter the knowledge assessment, sometimes called a knowledge audit, says Steve Gillespie, knowledge manager for Sun's Educational Services' knowledge management practice in Broomfield, Colo. Through this process, you might learn that knowledge is being created during in-person meetings, after which everyone e-mails their notes around. Then, everyone stores independent versions on hard drives, adding notes to their own copies and scheduling more meetings to share the revised notes, setting off the cycle again. Ultimately, this process results in a new product, service or customer contract. If follow-up meetings were eliminated, this would save anywhere from days to weeks of the cycle. Gillespie also recommends you determine whether the knowledge is relevant to a specific business objective. This will help you cost-justify the necessary software. You'll also want to check to see that the knowledge is being created accurately. Are people actually using the knowledge once it is created (important for databases and documents)? On the technology side, is the technology available to support and ease this process?
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A knowledge audit entails interviewing target users to find out
what's going on in their heads. Where is the knowledge being created,
how is it being created and how is it being used? Then ask the
same questions about your databases and document stores.
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