- More porn sneaks onto the iPhone
- 'Swatting' case shows need to ban caller-ID spoofing
- Why the iPhone can't be "killed"
- Nortel enterprise chief wants to bring back Bay
- US sets final emergency responder wireless pilot
Customer satisfaction is our focus this week. The American Customer Satisfaction Index has released its results for the second quarter of 2004 and joining us to discuss them is Professor Claes Fornell, the head of the Index at the University of Michigan.
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