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| iMeeting |
OVERALL
RATING |
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 Company: Interwise Cost: $125 per user, per year for unlimited audio, video, Web/data. Pros: High availability, highly integrated, converged VoIP and PSTN service. Cons: No public IM integration; no support for recurring meetings. |
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| Raindance Meeting Edition |
OVERALL
RATING |
|
| Company: Raindance Communications Cost: $275 per month for five-user pack; $400 per month for 10-user pack; add 20 cents per minute, per port for integrated audioconference for five-user meeting; add 18 cents per minute, per port for 10-user audioconference integration; add 50 cents per minute, per partici-pant for additional participants. Pros: Very high availability and reliability; high quality video; well integrated PSTN audio. Cons: Meeting ID and PIN system not easy to remember, no record and playback. |
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|
Meeting Center |
OVERALL
RATING |
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| Company: WebEx Communications Cost: $100 per port per month; pay-as-you go for 33 cents per minute, per user, with 20 cents per minute, per port for audio-conferencing. Pros: Complete system integrated into Office and Microsoft services (in-cluding MSN); highly respon-sive; easy to learn and use; excellent multilingual support. Cons: No VoIP integration on single meetings (but can broadcast a Windows Media file live to Web-based audiences); presenter interface is different from participant interfaces. |
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| WebDemo 4.0
Hosted |
OVERALL
RATING |
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| Company: Linktivity, a division of InterTel, Cost: $300 per month for five concurrent users; $450 per month for 10 concurrent users. Pros: Complete Office and browser integration for scheduling and ad hoc meetings; color depth can be changed during presentation; multilingual support. Cons: VoIP and PSTN not integrated. |
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| ASAP Pro 2.0 |
OVERALL
RATING |
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| Company: Convoq Cost: $249 per year on named user basis; additional participants over the maximum (15 for the Pro service) are billed at 15 cents per minute, per user. Pros: Getting into the meeting very easy and flexible; excellent support for media sharing and collab-oration; ubiquitous use of Flash. Cons: No support for voice-activated switching; only one video window; no post-meeting archives (recording tools or meeting reports). |
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| Elluminate
Live! Team
Edition
v6.0 |
OVERALL
RATING |
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| Company: Elluminate Cost: Three-seat Team Edition one-year sub-scription $2,400; five-seat Team Edition one-year subscription $3,750; 10-seat Team Edition one-year subscription $7,000. Pros: Equal application sharing support across Windows, Macintosh and Linux; recording and play-back well supported. Cons: New user down-load too complex; push-to-talk is awkward; pops and gaps in audio. |
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| Centra 7eMeeting |
OVERALL RATING |
|
| Company: Centra Cost: $92 per month, per concurrent seat with annual contract; other pricing options available (pay as you go, unlimited use and per-petual-use licenses). Pros: Good scheduling/ invite integration with Outlook, e-mail and IM; highly developed record-ing features; complete tool palette includes excellent crowd management system. Cons: No public IM integration; no support for recurring meetings. |
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| VidiTel |
OVERALL RATING |
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| Company: Santa Cruz Networks Cost: $29.99 per month, per user. Pros: High quality video and full duplex audio; highly integrated presence and IM-enabled directory to see others with VidiTel accounts. Cons: No meeting reservation or coordination system. |
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| Breeze |
OVERALL RATING |
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| Company: Macromedia Cost: $375 per month for five-user starter pack; $750 per month for 10-user pack; pay-as-you-go option for 32 cents per minute, per user. Pros: Extremely complete set of templates for collaboration; ubiquitous use of Flash. Cons: VoIP quality sub-optimal for business meetings. |
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| Face-to-Face
Meeting
Business
Services |
OVERALL RATING |
|
| Company: Face-to-Face Meeting Cost: $99 per month, per user for up to 24 users; $89.99 per month, per user for 25 to 99 users; 12-month contract required. Pros: Strong encryption on audio, video and data; ability to put point-to-point call on hold and take another call. Cons: Requires full stand-alone application download; weak meeting setup and reservation/ invitation system. |
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| Meeting
Center |
OVERALL
RATING |
|
| Company: Genesys Conferencing Cost: 32 cents per minute, per port, includes audio, video and Web. Pros: Global service; high availability; recording/playback of meetings fully supported; easy to invite users and strong Outlook integration. Cons: Audience interface doesn’t permit to see many of the features, making collaboration difficult; screen sharing and PowerPoint sharing require multi-step setup. |
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