| U.S. Online Banking Forecast and Analysis, 2002-2006: Measuring Availability, Customers, and Transactions |
| DOCUMENT #: |
27166 |
| TITLE: |
U.S. Online Banking Forecast and Analysis, 2002-2006: Measuring Availability, Customers, and Transactions |
| LENGTH: |
13Page(s) |
| TYPE: |
Bulletin |
| AUTHOR: |
Ian Rubin |
| PUBLISHED: |
05/22/2002 |
| PRICE: |
$2500.00 |
 Purchase this document |
| ABSTRACT: |
By many important measurements, online banking in the United States has
achieved mass-market penetration. Two years ago, banks that had achieved 10%
customer penetration rates issued press releases. In 2002, large banks
routinely achieve 20% penetration levels. Today, many large banks discuss their
online banking strategies in the opening remarks of their annual reports,
clearly reflecting the visibility and importance that the Internet has achieved
in the eyes of senior management and shareholders.
This bulletin presents IDC's forecast and analysis of the U.S. online banking
industry for the years 2002-2006. To provide a multidimensional view of the
industry, we analyze and measure online consumer banking by the following three
critical dimensions:
· By demand. This forecast includes demand for online banking services by U.S.
households, which remains the primary unit of measurement by domestic financial
institutions.
· By availability. This bulletin discusses the availability of online banking
services and compares our 2002 "supply" projections with our 2000 estimate in
order to illustrate the rapid growth in availability.
· By transactions. Comparing the forecasts of online banking transaction
volumes to those of the other banking channels illustrates the extent to which
consumers have adopted the online channel into their retail banking behavior.
|
| SUBJECTS: |
Business to Consumer
Exchanges, eCommunities |
|
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