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Command CCM: Trial and error

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We hit a snag during the installation of NT 4.0 Workstation on one of our clients. We used vanilla settings for the system; we didn't build a specific profile for our Sony VAIO client, and we didn't check for any hardware conflicts as recommended. It turns out that an ATI video card on our client desktop conflicted with the PCI bridge slots, leaving the last three PCI slots disconnected. This caused a Blue Screen of Death, NT's fatal system failure screen.

The cause of the problem was not immediately apparent. While waiting for an answer from ON Technology's support group, we decided to run a Windows 95 install, replacing the NT 4.0 system. The same problem arose. Comprehensive Client Management (CCM)completely installed the Windows 95 system. However, the operating system did not recognize the last three PCI slots; we had our network interface card on one of the unrecognized slots, so the client could not communicate with the CCM server. After investigating the drivers on the desktop, we found the problem with the help of ON Technology Support. The fix is installing the correct drivers for the Intel 82443LX system chip-to-PCI-bridge controller device before installing the video card drivers.

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