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RFP: Network monitoring and alerting

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Note: The following RFP was written by The Tolly Group:

Centralization Corp. is looking for a comprehensive network monitoring and alerting solution. The current network is run be a team of very busy network administrators and troubleshooters. A solution is needed that will help free up some of their personnel resource. One of the primary things that would save a lot of time is an automated system for checking the status of every device on the network and sending alerts via page or email if something isn't working correctly.

However, there are several requirements to be met before such a system can be implemented. The solution must be capable of monitoring both the company's Intranet and Internet servers and devices on a 24-hour basis. The software should be able to continuously monitor the company's routers, switches, firewalls, remote access servers, RADIUS servers, web servers, SMTP/POP3 (email) servers, DNS servers and Microsoft Windows NT server functions. The software's polling interval for each device should be configurable by the administrators, as some devices are critical to the network and should be checked on a very regular basis. Other devices need to be checked much less frequently.

The software should check to make sure each device or resource is functioning correctly, if a device fails, an alert should be sent immediately. At a minimum, the alerts should consist of a page being sent, either in alphanumeric or simple numeric format as well as an email being forwarded to the IT team. A nice feature for future expansion would be the ability to launch a custom application that could restart a service or execute a soft reboot of a device. A detailed log file containing all device failures and alerts is required.





RFP and responses from other vendors

The RFP - See the RFP to which the vendors responded.

The responses:

Avtech
Dartmouth
INS
Ipswitch
Knozall
  Loran
MediaHouse
NextPoint
RGE
Ripple
  RiverSoft (in Word format)
Tally Systems
Tavve
Tessler

RELATED LINKS

The RFP and responses from other vendors

Review and buyer's guide: Network monitoring and alerting
An in-depth look at several apps; database of detailed specs on 46 tools; and a forum on the technology.


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