Visual UpTime 7.1 software and ASEs (DSU/CSUs)
RATING
4.6
 
Company: Visual Networks, (301) 296-2300 Price: Starts at $1,000 per site. Pros: Accurate, precise WAN monitoring tool. Cons: Only monitors Visual Networks devices.
eHealth 5.6 software
RATING
4.5
 
Company: Concord Communications, (800) 851-8725 Price: Typical licenses range from $100,000 to $150,000, depending on infrastructure size. Pros: Excellent vendor-neutral data gathering and reporting tool. Cons: Network discovery and baselining can take a while.
IQ 710 DSU/CSUs and
N-Form 1.4 software
RATING
4.3
   
Company: Adtran, (800) 923-8726 Price: An IQ 710 with traffic shaping costs $2,395.
N-Form software costs $6,000. Pros: Good traffic-shaping ability. Cons: No printed documentation; user interface isn’t as intuitive as that of the other products.
Observer 8.3 software
and WAN Probe
RATING
4.1
   
Company: Network Instruments, (952) 932-9899 Price: $2,895 for Observer, $6,000 to $15,000 for each probe. Pros: The perfect tool if you some- times need to drill down from a top-level summary to individual problem packets. Cons: Offers fewer reports than Visual UpTime or eHealth.
WiseWAN 401 hardware and WiseWAN Network Application 5.2 Enterprise software
RATING
3.9
   
Company: Allot Communications, (408) 988-8100, Price: From $6,000 to $32,000. Includes monitoring devices, software and relational data-base. Pros: Well-designed user interface; supports traffic shaping. Cons: Only useful with Wise-WAN hardware.
CyberGauge 5.0 software
RATING
3.7
   
Company: Neon Software, (925) 283-9771 Price: Starts at $295 for five monitored devices. Pros: Simple, easy-to-operate link monitor. Cons: Suitable only for small networks.
Visual
UpTime
7.1
eHealth
5.6
IQ 710 &
N-Form 1.4
Observer 8.3
& WAN Probe
WiseWAN 401 & 5.2
CyberGauge 5.0
Reports 20%  5 5 4 4 4 3
Discovery 20%  3 5 5 3 3 4
Ease of use 20%  5 3 4 4 4 3
Protocols 10 5 5 5 5 5 5
Network management integration 10%  5 5 5 5 5 5
Documentation 10%  5 5 3 5 3 3
Installation 10%  5 4 4 4 4 4
TOTAL SCORE 4.6 4.5 4.3 4.1 3.9 3.7
Scoring Key: 5: Exceptional; 4: Very good; 3: Average; 2: Below average; 1: Consistently subpar

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