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NetMRI's forté lies in problem analysis. Each NetMRI appliance, which typically connects to a central pathway on the network and can monitor as many as 2,000 devices, contains a large body of expert system knowledge developed by Netcordia. The company says the appliance can tap into these expert rules to assess, audit and actively detect more than 200 system-configuration and network QoS issues.
NetMRI promptly and unerringly pinpointed and alerted us to all the network, application and server problems we threw at it -- outages, slowdowns and overburdened devices, degraded links and overtaxed computers. NetMRI notifies administrators -- and others via escalation, if the problem persists -- using e-mail and pager. For problems susceptible to automatic repair, NetMRI can run scripts and external programs, reboot a server and restart a failed background service.
While other appliances typically require ASCII-terminal-based initial configuration, NetMRI uses a browser-based wizard for painless and quick configuration.
NetMRI's discovery feature quickly and efficiently gave us an accurate inventory of our network devices and computers. Starting with IP address ranges we specified, a seed router we pointed at or Comma Separated Value data we imported, the NetMRI unit identified our routers, switches, servers and clients. At a frequency you specify, NetMRI automatically looks for and catalogs new devices on the network.
NetMRI's monitoring function has a sophisticated threshold facility that an IT manager can use to precisely express unacceptable activity levels on the network at specific times of the day for specific days of the week. NetMRI's Routing Neighbor Analysis feature is especially helpful in that it alerts you to changes in live routing pathways. This feature not only informs you about WAN link outages, but also specifies the links that will shoulder the new traffic burdens as a result of those outages.
Partner Content
Blue Stripe Software
www.bluestripe.com/
Improving Application Performance Troubleshooting
Diagnosing why an application is slow is hard, at times taking days or weeks to isolate and resolve. This paper explains the challenges involved using current management tools, provides a 'wish list' for application management and analysis, and explains the need for an application system-wide approach that monitors entire applications, not components.
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Virtual Vigilance: Managing Application Performance in Virtual Environments
This paper highlights the impact of virtualization on application performance. "Managing Application Performance in Virtual Environments" states: "Best-in-Class organizations are predominately taking actions around improving visibility across both physical and virtual systems, assessing the business impact of application performance and understanding interdependencies of applications in virtualized environments."
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Application Service Requests: The Missing Link for Pragmatic ITSM
Forrester Research analyst Glenn O'Donnell and BlueStripe co-founder Vic Nyman discuss a breakthrough approach to application problem management. Learn the new approach for ITSM problem management, which provides: Rapid isolation of application slow-downs to specific components for quick problem resolution, 24/7 monitoring for proactive notification of potential issues before end users are impacted and much more.
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