Product Zenoss Core Hyperic HQ GroundWork Monitor Vendor Zenoss Hyperic GroundWork Open Source Price as tested Software cost is free, support starts at $3,300 per year. Software cost is free, support starts at $120 per CPU socket pair. Software cost is free, support starts at $8,000 per year for GroundWork Monitor for Small Business. Pros Excellent discovery of network resources; intuitive user interface. Impressive, complex thresholds; good reports. Good, basic network monitoring. Cons Needs a visual design environment for customizing reports. Remediation is a very manual process. Lacks dashboards; no ability to track Service Level Agreements. Score 4.0 3.6 3.1 The breakdown  Zenoss Core Hyperic HQ GroundWork Monitor Monitoring 20% 4 4 3 Reporting 20% 4 4 3 Ease of use 20% 4 3 3 Notifications 20% 4 3 3 Corrective actions 10% 4 4 3 Installation and documentation 10% 4 4 4 TOTAL SCORE 4.0 3.6 3.1 Scoring Key: 5: Exceptional; 4: Very good; 3: Average; 2: Below average; 1: Subpar or not available