LANDesk Management Suite delivers best all around client management performance
By Barry Nance, Network World Lab Alliance
,
Network World
, 02/04/2008
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LANDesk gave us virtually everything we wanted in a client management product – and more. Plus, the LANDesk Management Suite's support
for diverse platforms was superb.
Its asset inventory scans were quick, accurate and unobtrusive. In addition to finding standard desktops, these scans detected
VMware-based virtual machines on the network, but otherwise Management Suite did not offer any support for virtual clients
or servers, which is becoming a growing concern in most enterprise networks. The remote control feature gave us seamless, transparent
access to any desktop machine in the organization. LANDesk Management Suite successfully delivered and configured application
software packages (either initial installs or patch updates) to Windows, Linux and Macintosh clients. Operating system upgrades, service pack installations and security patch deployments were a breeze, with wizards guiding us unerringly along the way. Backing out service packs and security
patches was similarly easy. It correctly and easily monitored our software licenses.
In terms of security measures, LANDesk Management Suite monitored, updated and configured LANDesk's own antimalware component,
but, unfortunately, LANDesk doesn't support the monitoring and configuring of third-party antimalware tools. The LANDesk antimalware
tool thwarted 90% of the miscreants we threw at it, but most enterprises already have antimalware tools they rely on. LANDesk's
security score reflects our belief that it should work with these other tools, too.
LANDesk Management Suite also includes a feature called DHCP Network Access Control (NAC), which integrated closely with Cisco devices' NAC implementations on our network. Management Suite correctly identified
and quarantined the desktop PCs whose OS patches we'd deliberately made out-of-date. LANDesk's Host Intrusion Prevention System
did an adequate but not perfect job of alerting us to the external threats.
LANDesk Management Suite efficiently and accurately discovered our network and deployed agents to our Windows NT/XP/2000/2003/Vista
clients via an easy-to-use wizard-guided console push operation. For Windows 95 and 98, we used login script entries, while
for other clients (Mac OS X, Linux), we directed local network administrators to visit each client to run the agent install
tool. Impressively, LANDesk's agent watcher restarted the agents on the clients when, for example, "power users" attempted
to end the agent processes on a client machine.
LANDesk Management Suite consists of one or more Core servers, a console (user interface), a Web server (for browser-based
access to administrative functions), a Core database and a Core Rollup database. A Core server is the center of a management
domain. All the key files and services for LANDesk Management Suite are on the Core server. The Core database stores desktop
management detail, while the Core Rollup database summarizes data from multiple Core databases. The Core Rollup database,
which is optimized for queries, is the source of report data requested through the Web browser interface. A small organization
might choose to run all these components on a single server, but enterprises should run each one, especially the core server
and database, on dedicated servers.
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Comments (2)
LANDesk EnhancementsBy marxtar on August 25, 2008, 5:39 pmFor those that would like to extend LANDesk further and increase their ROI from their existing investment. Task a look at MarXtar's MarXtar LANDesk Enhancements...
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Would you be willing to link to Kaseya? please let me know at stBy Anonymous on October 26, 2009, 5:20 pmWould you be willing to link to Kaseya? please let me know at steve.block@Kaseya.com
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