http://www.nwfusion.com/net.worker/collaboration.html Latest news of collaboration applications from NetworkWorld.com. Network World, Inc. Copyright(C) 1994 - 2009 Network World, Inc. http://www.networkworld.com/news/2009/070909-microsoft-ties-dynamics-crm-to.html Microsoft has integrated its Dynamics CRM (customer relationship management) software with Twitter, in just the latest move by an enterprise software company to latch onto the wildly popular micro-blogging service. Chris Kanaracus 2009-07-09T12:00:00-04:00 http://www.networkworld.com/news/2009/070709-google-apps-premier-edition-gets.html In its ongoing efforts to make its software more appealing to enterprises, Google took some key steps today, starting with removing the "beta" label today from some of its core applications, including Gmail, Google Calendar, Docs and Talk. That longstanding beta tag had sometimes affected business buyers' decision whether or not to buy the Google Apps product, industry analysts say. C.g. Lynch 2009-07-07T12:00:00-04:00 http://www.networkworld.com/news/2009/070109-google-revamps-gmail-labels-feature.html Google will roll out on Wednesday a series of changes to Gmail's labels, the feature designed to let people categorize and organize their e-mail messages in lieu of folders, which the company has resisted providing in its webmail service. Juan Carlos Perez 2009-07-01T12:00:00-04:00 http://www.networkworld.com/news/2009/063009-google-fixes-search-problem-in.html Google has fixed an issue with the Outlook synchronization tool it released recently for its Apps hosted communications and collaboration suite, Google said Tuesday. Juan Carlos Perez 2009-06-30T12:00:00-04:00 http://www.networkworld.com/news/2009/063009-tis-web-20-success.html Back in 2004, Texas Instruments (TI) noticed a problem in its customer service department, one that's typical in companies serving technical customer bases. Some of TI's main customers (engineers) buy and use some of the company's most technical products, such as digital signal processors. TI needed a better way to quickly provide answers to customer questions, without the customer sitting on hold with a call center, waiting for a representative who might not even have the technical expertise to answer the inquiry. C.g. Lynch 2009-06-30T12:00:00-04:00 http://www.networkworld.com/news/2009/062609-it-upgrade-offers-evolution-not.html An upgrade to the IT system used by radiologists at Singapore General Hospital won't revolutionize the care that patients receive there, but it will offer incremental improvements that should help the hospital improve its operational efficiency and raise the level of patient care over time, according to a doctor involved with the project. Sumner Lemon 2009-06-26T12:00:00-04:00 http://www.networkworld.com/news/2009/062509-ibm-lotus-3d.html IBM/Lotus has released a 3D virtual environment conferencing service complete with avatars and whiteboards as part of its Sametime collaboration software. John Fontana 2009-06-25T12:00:00-04:00 http://www.networkworld.com/news/2009/062409-social-networking-success-requires-solid.html Users who shared their social networking implementation stories at the Enterprise 2.0 conference in Boston on Wednesday emphasized that success requires careful consideration of corporate culture and goals, as well as effective technology. Chris Kanaracus 2009-06-24T12:00:00-04:00 http://www.networkworld.com/news/2009/062309-enterprise-facebook-enjoys-major.html If large companies are looking for evidence that a social networking strategy can work, Booz Allen Hamilton may have given them some. Chris Kanaracus 2009-06-23T12:00:00-04:00 http://www.networkworld.com/news/2009/062309-jive-sap-partner-on-social.html SAP and enterprise social-networking vendor Jive said Tuesday they have formed an agreement that will see SAP's BusinessObjects BI OnDemand software integrated with Jive's community and collaboration platform. Chris Kanaracus 2009-06-23T12:00:00-04:00