Network World on Outsourcing

Wipro redeploys some engineering staff to BPO

John Ribeiro — 2008-12-03T00:00:00Z

Indian outsourcer Wipro has decided to assign to its business process outsourcing (BPO) operations some of the software engineers it had promised to hire from college campuses.

Will the Recession End Offshore Outsourcing?

2008-11-13T00:00:00Z

I recall sitting on a panel at an outsourcing conference in New York City back in 2004 when the major spike in offshore outsourcing kicked into gear. There were protesters outside, demonstrating their frustration about U.S. jobs "moving offshore". In response, an attorney declared, "outsourcing provides a great opportunity for the U.S.-we can "offload low-value jobs and focus on higher-value, more innovative work". I recall thinking to myself, even then, that that argument didn't quite add up.

Offshore Outsourcing: Quantifying ROI

2008-11-05T00:00:00Z

Read any case study and you'll probably encounter overblown statistics that say offshore outsourcing reduced costs by 50 percent, reduced number of defects in production by 25 percent, reduced time to launch application by 40 percent and so on. Some even go a step further and extrapolate these figures to 'business value'. Example: launch time reduced by 10 weeks implies 10 weeks of additional revenue or reduced costs. So 10 divided by 52, then multiplied by annual revenues or IT annual spend equals business value from reduced launch time. Lo and behold--suddenly you have a number in tens of millions. Add up all the other sources of value and you may reach hundreds of millions and even billions as the business value. Sounds good, right? Especially in this time of recession woes.

CIOs face additional pressures

Howard Anderson — 2008-11-04T00:00:00Z

Last year we talked about CIOs - who are both the masters and the victims of doubletalk and who are under enormous pressure to provide more to their users and at the same time, trying to keep spending under control.

Wipro delays Atlanta center

John Ribeiro — 2008-11-03T00:00:00Z

Indian outsourcer Wipro is delaying establishing a software development center in Atlanta, Georgia, reflecting the impact of the global economic downturn on the company's expansion plans.

CSC expands IT services in China

2008-10-28T00:00:00Z

CSC is opening new IT services delivery center in the Chinese coastal city of Tianjin on Tuesday, and has begun construction of a new data center for both global and local service.

China looks to second-tier cities for tech talent

2008-10-16T00:00:00Z

A recent promotional swing through Silicon Valley by representatives of the Xi'an municipal government called attention to some of China's second-tier technology cities. Although Beijing remains the first choice for technology talent, rising costs for personnel and real estate have led many companies to consider other locations in the country. Here is a look at five prominent up-and-coming Chinese technology hubs.

Cisco plans more globalization centers

John Ribeiro — 2008-10-14T00:00:00Z

Cisco will set up more globalization centers in the next two to three years, a company executive said on Tuesday.

How to renegotiate an outsourcing contract

2008-10-10T00:00:00Z

Sitting down with a vendor to renegotiate an existing outsourcing contract can be a challenging task. David Patzwald, CIO of Schneider Electric North America, offers the following suggestions for how to make your negotiation sessions a fruitful-not frustrating-experience.

Infosys revenue, profit growth slows

John Ribeiro — 2008-10-10T00:00:00Z

Infosys Technologies, India's second largest outsourcer, Friday reported slower growth in revenue and profits for the quarter ended September 30, reflecting the impact of the economic crisis in the U.S., its largest market.