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Collaboration Research Center

The latest small business collaboration news, analysis,and research from Network World editors.

Collaboration News
Getting videoconferencing right
Videoconferencing has gone mobile. Anyone who has seen the recent iPhone commercials can attest that you no longer need "an app for that" – it's...
PBworks puts the Wiki in the office and the courtroom
The last time I mentioned PBworks, the grown up version of early wiki pioneer PBwiki, it had just released some task management tools. The company,...
Getting meetings right
Bad meetings kill efficiency and morale. TimeBridge's promise to transition from a meeting coordination service to helping “busy professionals run...
Technology Tuneup for Fal
The fall season for making the green starts now, particularly if you're in retail or connected in a big way to retail, which the majority of small...
Technology Tuneup for Fall
The fall season for making the green starts now, particularly if you're in retail or connected in a big way to retail, which the majority of small...
Three tips for more effective e-mailing
E-mail leads the deluge of information for most workers. So let's deal with the deluge, use addressing fields correctly, and look at e-mail writing...
Unified communications, collaboration can help save cash
Speakers at Network World’s IT Roadmap Boston detail how technology helps them do their jobs more efficiently.
Web 2.0 works to solve problems
Every marketing firm must have the same set of buzzword stamps they use, inking every product with Green and Collaboration and Easy to Use and Do...
Wiki: Silly name, useful technology
First appearing in 1995, the "wiki" approach to creating interactive and collaborative Web pages quickly became the star format for social networks,...
CDW plays technology deus ex machina
Online IT products and services reseller CDW ran a contest last fall called Project Upgrade, sponsored by HP and Microsoft. Small businesses with 50...
Trends coming together make a plan for small businesses
George Peppard said as his character Hannibal Smith on The A-Team, "I love it when a plan comes together." Several trends, if not a plan, are coming...
Upgrade, repair, replace, or limp along?
When money's tight, how do you keep things going and save money at the same time? I think you need a process to decide what to do with equipment that...
The approval process goes Web
Growing businesses often catch the dreaded "bureaucrat" parasite that suck the fun, energy, and life blood from the company. Decision processes that...
New Year's Resolution 4: Backup, backup, backup
The last of our resolution reminders this year is backup, because that's too often when people think of backup: at the end of the planning process. I...
New Year's Resolution 3: Improve your e-mail
Why are so many technical advances a constant balance between useful and frustrating? I nominate e-mail as one of the most helpful yet aggravating...
New Year's Resolution 2: Better sales compensation management
Figuring a good sales compensation plan is like making oil and water blend smoothly. Sales people always think management is cheating them out of...
New Year's Resolution: Collaborate or else
It's a new year, so let's make some resolutions. Sure, you do it every January and little happens, but this year will be different. This year, the...
The cost of poor customer service
Loyal customers can be tough to find. So why do some companies run them off with crappy customer service? Often because the employees who care have...
Buy smart today to save in 2009
If you want to save money this year and save taxes the next, you have three weeks left in 2008. To make them count, accelerate some purchases to take...
Travel freeze? Log on
Those of us who have been in the workforce for a few decades now have been through our share of economic downturns.