Offshoring Breaking News

Indian workers don't want U.S. jobs, survey reports
A survey of 677 graduates of Indian Institutes of Technology shows a smaller percentage has opted to travel to the U.S. and other foreign countries for work. More..

Economic downturn will increase offshoring, Gartner says
While the American IT sector has shown few signs of slowing down in recent months, a new report by Gartner still predicts that the current economic slowdown will accelerate the offshoring of IT jobs to countries such as India. More..

Interop Las Vegas 2008 planning guide
Enterprise 2.0, corporate agility big themes at Interop '08 More..

Infosys revenues to reach $5 billion this year
Infosys Technologies said Tuesday that it expected its revenue to grow by 19% to 21% to $5 billion in its current fiscal year, ending March 31. More..

BT sets up global operations center in India
BT Group has opened a global operations center in India. The new center in Gurgaon, near Delhi, will employ up to 300 staff to run systems and processes for BT's various lines of business worldwide. More..

Sources: AOL close to Essar India call center sale
AOL is close to selling its call center in India to Aegis, a business-process-outsourcing company of India's Essar Group, according to informed sources. More..

Outsourcing security tasks brings controversy
Outsourcing security? The idea of handing over control of network security to an outside firm paid to maintain gear, monitor for attacks, perform vulnerability scans, collect logs or update security software for employees is controversial. More..

Pros, cons of remote infrastructure management
Bill Piatt, CIO of the International Finance Corporation (IFC), sits in his Washington, D.C., office just three floors above the company's primary data center. But for all he cares, that server room could be halfway around the globe. After all, many of the people who manage that infrastructure are. Satyam Computer Services provides global network monitoring, database administration and mail server maintenance from a network operations center in Chennai, India. More..

Mexico challenged as prime offshore location
Despite its proximity and popularity, industry watchers say Mexico could face competition from South American countries as U.S. companies look for offshore alternatives to India. More..

Virtual call centers bring offshoring alternative
Rather than choosing offshore providers for cost savings, North American companies find more value in the customer service benefits of staffing virtual call centers with U.S. agents. More..

Fix and mix approach to offshoring
Each sourcing conference brings a new set of countries marketing themselves as the next big thing in offshoring. China, India, Ireland, Malta and South Africa all have active marketing campaigns underway. More..

U.S. recession may benefit Indian outsourcers
Close on the heels of the appreciation of the Indian rupee against the dollar, Indian outsourcing companies are grappling with a new problem -- uncertainty among U.S. companies about a recession has made these companies delay finalizing their IT budgets. More..

IBM says it will continue large-scale hiring in India
IBM plans to continue hiring global services delivery staff in India by the thousands, adding to the 73,000 it already has in its global services and other operations in the country. More..

Barclays sells U.S. call center to Indian outsourcer
Barclays' credit card business in the U.S. has struck a five-year deal with Indian outsourcer Firstsource Solutions to run a call center in Colorado Springs. More..

Offshoring: Coping with U.S.-India culture clash
U.S.-based companies could experience fewer benefits from offshoring engagements if they don’t tackle cultural challenges upfront. More..

India targets $15 billion from infrastructure management
Indian outsourcers already have a large share of outsourced application development and maintenance and are dominant in business process outsourcing. The country is now targeting a larger share of the market for remote infrastructure management services (IMS), and is planning to more than double revenue from these services to US$15 billion by 2013. More..

'Outsourced' movie tackles global issue with relatable comedy
The movie "Outsourced" focuses on the cultural differences a U.S.-based manager faces when he loses his job and must train his replacement at an India offshore location. More..

Offshore outsourcing not suited to small shops
Robert Half Technology survey reveals a majority of those polled do not send work overseas and have few plans to increase the amount of work they offshore, while CIOs in smaller companies don't reap the rewards of outsourcing. More..

Wipro’s profit growth down on higher wages and acquisition
India's third largest outsourcer Wipro reported a 32% increase in revenue in the quarter ending Dec. 31, but profits grew by only 11% over the same quarter last year, reflecting higher salaries in India, and reduced margins as a result of its acquisition last year of U.S. IT services provider, Infocrossing. More..

Wipro denies discussions on acquisition of Capgemini
Indian outsourcer Wipro said Wednesday that it has not been in talks to acquire or merge with French IT services company, Capgemini. More..

Tata posts strong revenue and profit growth
India's largest outsourcer, Tata Consultancy Services, Wednesday reported strong growth in revenue and profit, despite earlier concerns that the Indian outsourcing industry would be badly hit by a weak dollar, and a crisis in the U.S. subprime mortgage market. More..

Alternative offshore locations emerge for 2008
Gartner assesses countries popularity and viability for offshore locations and expects the trend toward sending services offshore to grow. More..

IBM expects $1 billion in India revenue this year
IBM Corp. expects about US$1 billion in revenue from India, as the company's hardware and services business in the local market soars. More..

Outsourcers take services south of the border in 2008
Outsourcing and offshoring won't necessarily fall out of favor next year, but the locations to which U.S. companies send their business will expand beyond India to South America, Eastern Europe and even the United States. More..

Outsourcing moves closer to home
Cultural barriers, frequent staff turnover and cost concerns have Indian offshore service providers looking to Latin America, Canada and the Philippines as alternative locations for outsourcing contracts.  More..