Outsourcing Breaking News

Indian workers don't want U.S. jobs, survey reports
A survey of 677 graduates of Indian Institutes of Technology shows a smaller percentage has opted to travel to the U.S. and other foreign countries for work. More..

U.S. dollar, economy weigh on Wipro results
Indian outsourcer Wipro posted revenue growth of 32% in the year ended March 31, but profit growth was slower at 11%. The financial results of India's third-largest outsourcer come in the wake of concerns about a slow-down in the US, and the continuing appreciation of the Indian rupee against the U.S. dollar. More..

Infosys revenues to reach $5 billion this year
Infosys Technologies said Tuesday that it expected its revenue to grow by 19% to 21% to $5 billion in its current fiscal year, ending March 31. More..

Managing contractors
Most organizations have to turn to a third party for help with IT needs at some point, whether it's short-term professional staffing to fill a skills gap or handing over desktop support to an outsourcer. But while bringing in contractors can help ease the load, your IT group assumes the responsibility of staying on top of the service provider. More..

BT sets up global operations center in India
BT Group has opened a global operations center in India. The new center in Gurgaon, near Delhi, will employ up to 300 staff to run systems and processes for BT's various lines of business worldwide. More..

Sources: AOL close to Essar India call center sale
AOL is close to selling its call center in India to Aegis, a business-process-outsourcing company of India's Essar Group, according to informed sources. More..

Outsourcing security tasks brings controversy
Outsourcing security? The idea of handing over control of network security to an outside firm paid to maintain gear, monitor for attacks, perform vulnerability scans, collect logs or update security software for employees is controversial. More..

India's Tata sets up delivery center in Ohio
As Indian service providers get closer to their U.S. and European customers, India's largest outsourcer, Tata Consultancy Services (TCS), has set up shop in a suburb of Cincinnati. More..

Pros, cons of remote infrastructure management
Bill Piatt, CIO of the International Finance Corporation (IFC), sits in his Washington, D.C., office just three floors above the company's primary data center. But for all he cares, that server room could be halfway around the globe. After all, many of the people who manage that infrastructure are. Satyam Computer Services provides global network monitoring, database administration and mail server maintenance from a network operations center in Chennai, India. More..

How did H-1B get such a bad reputation?
H-1B visa 2009 filing deadline is April 1, 2008 and as multiple companies and individuals prepare to apply for the work permit, the IT community grapples with the usefulness of a program that seems to favor foreign workers over U.S. talent. More..

Bill Gates beats immigration reform drum
Microsoft's Bill Gates arrived on Capitol Hill Wednesday morning and proposed a four-pronged plan he says will help ensure the United States remains "the world's innovation leader."  More..

India's Wipro plans big expansion in China
Indian IT outsourcing company Wipro plans a big expansion in China in the next two years, its chief operating officer said in Tokyo on Tuesday. More..

KPO identified as the next wave of outsourcing
A new report has labeled Knowledge Process Outsourcing (KPO) as a recognized and mainstream outsourcing option, particularly in the financial services sector. More..

Fix and mix approach to offshoring
Each sourcing conference brings a new set of countries marketing themselves as the next big thing in offshoring. China, India, Ireland, Malta and South Africa all have active marketing campaigns underway. More..

U.S. recession may benefit Indian outsourcers
Close on the heels of the appreciation of the Indian rupee against the dollar, Indian outsourcing companies are grappling with a new problem -- uncertainty among U.S. companies about a recession has made these companies delay finalizing their IT budgets. More..

IBM says it will continue large-scale hiring in India
IBM plans to continue hiring global services delivery staff in India by the thousands, adding to the 73,000 it already has in its global services and other operations in the country. More..

HP lands $675 million outsourcing contract with Unilever
HP signs seven-year outsourcing deal to provide infrastructure and management services for Unilever. More..

Outsourcing helps spur data center land rush outside D.C.
The U.S. government may be making greater use of privately owned data centers to house the nation's secrets, as well as more of the nation's business in general. Or at the very least, data center hosting firms are expecting the government to do so. More..

Barclays sells U.S. call center to Indian outsourcer
Barclays' credit card business in the U.S. has struck a five-year deal with Indian outsourcer Firstsource Solutions to run a call center in Colorado Springs. More..

India targets $15 billion from infrastructure management
Indian outsourcers already have a large share of outsourced application development and maintenance and are dominant in business process outsourcing. The country is now targeting a larger share of the market for remote infrastructure management services (IMS), and is planning to more than double revenue from these services to US$15 billion by 2013. More..

'Outsourced' movie tackles global issue with relatable comedy
The movie "Outsourced" focuses on the cultural differences a U.S.-based manager faces when he loses his job and must train his replacement at an India offshore location. More..

IBM gets tighter on staff quality in India
IBM has introduced new procedures to evaluate its staff in India with an eye to improving quality, with staff that don't make the grade being asked to leave. More..

IBM’s SHARE, Green Grid, Linux Expo, Comptel, NANOG, outsourcing event on tap in February
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Analysts give CIOs advice on weathering recession
A pair of Forrester Research analysts gave CIOs a passel of advice Thursday on how to deal with the possibility of a U.S. economic recession. More..

India’s BPO industry could reach $50 billion by 2012
India's business process outsourcing companies could attain revenues of up to $50 billion by 2012, but the industry will need greater investments in education and infrastructure by the government, according to a new report released Tuesday. More..