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Collaboration News
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Unified communications, collaboration can help save cash
Speakers at Network World’s IT Roadmap Boston detail how technology helps them do their jobs more efficiently.
Web 2.0 works to solve problems
Every marketing firm must have the same set of buzzword stamps they use, inking every product with Green and Collaboration and Easy to Use and Do...
Wiki: Silly name, useful technology
First appearing in 1995, the "wiki" approach to creating interactive and collaborative Web pages quickly became the star format for social networks,...
Top 10 Threats to SME Data Security (and what to do about them) WHITE PAPER
For a no-nonsense perspective on the most common types of network and data compromises in small to medium sized businesses, read this white paper. It...
CDW plays technology deus ex machina
Online IT products and services reseller CDW ran a contest last fall called Project Upgrade, sponsored by HP and Microsoft. Small businesses with 50...
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Trends coming together make a plan for small businesses
George Peppard said as his character Hannibal Smith on The A-Team, "I love it when a plan comes together." Several trends, if not a plan, are coming...
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Upgrade, repair, replace, or limp along?
When money's tight, how do you keep things going and save money at the same time? I think you need a process to decide what to do with equipment that...
Unlock the Hidden IT Opportunities in Troubled Economic Times WHITE PAPER
IT executives are under intense pressure to cut costs, and that pressure is significantly increased by the current grim economic outlook. So, how...
The approval process goes Web
Growing businesses often catch the dreaded "bureaucrat" parasite that suck the fun, energy, and life blood from the company. Decision processes that...
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New Year's Resolution 4: Backup, backup, backup
The last of our resolution reminders this year is backup, because that's too often when people think of backup: at the end of the planning process. I...
New Year's Resolution 3: Improve your e-mail
Why are so many technical advances a constant balance between useful and frustrating? I nominate e-mail as one of the most helpful yet aggravating...
Seven Ways ITIL Can Help You in an Economic Downturn WHITE PAPER
IT Infrastructure Library(R) (ITIL) best practices promote a well-functioning, collaborative IT environment that can enable the business and your IT...
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New Year's Resolution 2: Better sales compensation management
Figuring a good sales compensation plan is like making oil and water blend smoothly. Sales people always think management is cheating them out of...
New Year's Resolution: Collaborate or else
It's a new year, so let's make some resolutions. Sure, you do it every January and little happens, but this year will be different. This year, the...
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The cost of poor customer service
Loyal customers can be tough to find. So why do some companies run them off with crappy customer service? Often because the employees who care have...