- Andy Patrizio
AT&T finally got around to issuing an upgrade to Android KitKat for their Samsung Galaxy S4s running Jelly Bean two weeks ago. Against my better judgment and after waiting about a week, I decided that maybe it could help with the well-documented issues I have had with my phone. So after downloading the near 750MB download, installing and then downloading another 400+MB second upgrade, my phone is now running KitKat. Unfortunately, it is worse than ever.
After a few aborted downloads, the actual installation of the upgrade went pretty smoothly. When my phone first booted up, it seemed OK. However, my first indication that something was wrong was that all of my app icons and gadgets were gone. Maybe gone is not the right word. They were still on the phone, I just had to set them up in the display again. There were only a handful of apps that I actually needed to reinstall. Though I couldn't get the look back to exactly what I had before, it was close enough that, if that was the only issue with the upgrade, it would have been fine.
My next surprise came when I went to look up a contact. I have had trouble with my contacts since I have this phone; loading
them often chokes my machine. This time, what contacts I had showed up, but there were no pictures next to the names. On top
of this, if a contact had entries in Google, Facebook and LinkedIn, for instance, I had separate contacts for each. Prior
to the upgrade, these contacts were unified into one entry. Dealing with 3000+ contacts, this made for a very messy situation.
Also some of my favorites and other contacts were flat-out missing. I'm not sure how they got wiped out in the upgrade, but
they did. I tried re-syncing with the sources and that really didn't fix things.
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