Avaya recently introduced a new version of the company's flagship communications solution targeted to small and midsize enterprises. The Avaya IP Office 6.0 release is designed to be an easier and a more affordable unified communications system for businesses with fewer than 20 employees.
The system's new features include improved collaboration tools using voice, instant messaging, presence and video to drive a more productive and flexible workforce, according to the company. Avaya estimate the enhancements will make "unified communications up to 40% more affordable for small businesses." One way the company has improved affordability is with a new 'combination card' -- using a single card for what used to require several cards to support digital, analog and IP devices.
Among the new features, Avaya has added fully integrated instant messaging with embedded voice calling and presence. The release
also adds an IP Office Video Softphone application for video collaboration; the feature includes voice control via a virtual phone on a PC or laptop, supporting point-to-point video
communications when visuals are required.
Continued
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