Kick starting users with video

I've actually found a business use for Shockwave, a cousin of Flash. VX Corporation, which makes CAD/CAM applications, is using the multimedia technology to deliver getting-started videos on its Web site. The presentation combines video, screen capture and scene indexing that allows users to skip ahead to topics that interest them.

For those looking for ways multimedia can help them reach customers and users more effectively, the VX site could provide some interesting ideas.