Outsourcing Notes archives
By Michael Cooney, NetworkWorld.com
July 25, 2006
The IDG New Service reports Motorola and Wipro are forming a joint venture to pursue the growing market for outsourced network management services....
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July 21, 2006
IBM has won a 10-year contract to handle drugstore chain CVS’ human-resources department. Financial terms of the deal were not disclosed, but it is thought...
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July 20, 2006
The IDG News Service today writes that Juniper will outsource some manufacturing, logistics services and new product introduction work to Singaporean contract manufacturer Flextronics....
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July 17, 2006
IBM has won a $17 million defense agency contract to provide a variety of network-oriented services....
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July 12, 2006
My colleagues at the IDG New Service write today that the terrorist attacks Tuesday on trains in the western India city of Mumbai appeared unlikely...
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July 11, 2006
A short film on the Indian outsourcing world has been screening across the U.S. this month and will debut Philadelphia later this summer. According to...
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July 10, 2006
Amtrak always seems to be in a fight for its life. Now the national rail line is under fire for saying it wants to outsource...
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July 06, 2006
One of the editors at the IDG News Service writes today: Stop comparing China and India. There is no comparison....
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June 28, 2006
It’s certainly one of the things any company who employs offshored services fears: theft of money and services from their outsourcing company....
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June 27, 2006
Interesting article today that looks at the intricacies of how and why some outsourcing agreements end in failure....
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June 23, 2006
Lockheed Martin said today it will be part of a $477 million contract to manage the Army Corp. of Engineers IT services....
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June 22, 2006
IBM put its money where its mouth is this week and said it would spend $40 million over the next three years to hire 200...
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June 19, 2006
The IDG New Service today writes that Nokia has decided to run its worldwide managed services business from India....
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June 15, 2006
For a guy who doesn’t speak much to the public, IBM’s chairman and CEO Sam Palmisano sure can deliver a punch when he needs to....
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June 14, 2006
With the increased emphasis on offshoring work to China and India, it’s time to offshore some chief executive jobs to those locations. That’s the conclusion...
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June 13, 2006
Hard to believe in this day and age one would have to worry about what one’s accent indicated to other people. But an AP story...
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June 09, 2006
Rumor has it that Intel’s financial issues may force it to cut back in offshoring efforts in India....
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June 07, 2006
India’s outsourcing numbers just keep getting larger. The country’s software and services voice, National Association of Software and Service Companies says the country’s BPO services...
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June 06, 2006
IBM said it will invest $6 billion in India in the course of the next three years, adding to the $2 billion it has already...
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June 05, 2006
After much gnashing of teeth over Apple outsourcing a tech support center to India recently, the company has reportedly done a complete about face and...
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June 02, 2006
Cheap labor and good language skills are driving a charge into Africa's outsourced call centre industry new research from Datamonitor shows...
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June 01, 2006
The IDG New Service reports today that India's exports of software and services such as call centers and back office operations totalled $23.6 billion in...
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May 31, 2006
You knew it was coming and you knew it would be controversial – the U.S. Senate last week approved a motion that would increase the...
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May 30, 2006
The IDG News Service writes this morning that IBM's Indian business process outsourcing (BPO) services subsidiary has grown to 20,000 employees from about 6,000 two...
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May 25, 2006
Published reports say Sprint is suing IBM over a botched outsourcing contract. Sprint signed on with IBM in 2004 with a five-year contract that Sprint...
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May 23, 2006
While China’s outsourcing market continues to grow, security could be a black cloud over its future....
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May 22, 2006
Ken Presti, research director of IDC's Network Channels and Alliances service writes in Network World this week that a managed service package can be a...
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May 19, 2006
China's software outsourcing market increased about 44% in the first quarter of 2006 to about $322 million, from the same year-ago period, says a report...
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May 19, 2006
Software and services outsourcing giant Infosys this week said it plans to shell out some $100 million to train new skilled workers to help grow...
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May 18, 2006
Ok it’s not exactly life imitating art but it’s as close as you can come in the outsourcing world I guess. Diebold this week dumped...
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May 16, 2006
My collegue Bob Brown writes today about a CAD/CAM firm that thought it was protecting itself, having employees of the Indian outsourcing company that was...
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May 12, 2006
There is an interesting story about one of India’s outsourcing giants, Tata Group, in Newsweek this week. The article notes how despite the firm’s “ferocious”...
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May 11, 2006
Here’s an interesting concept – your own home ATM. Sound crazy? Not to a bank in India who is looking to outsource ATMs to home...
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May 10, 2006
India’s outsourcing business has always had a sort of underlying issue: security concerns. The country’s biggest software organization is aiming to help deal with it....
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May 09, 2006
That’s a lot of people that’ll lose or have their jobs altered. As expected cable operator NTL reported a small first-quarter operating profit today then...
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May 08, 2006
Gartner estimates that about 90% of all new businesses created in the United States are in the small and medium size business arena. That’s a...
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May 05, 2006
The U.S. government awarded over $11 billion in IT contracts for the second quarter of fiscal year 2006 – a decrease from last year at...
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May 03, 2006
Computer Sciences Corp. today said it nailed down a five-year, $1.9 billion contract extension with BAE Systems worth $1.9 billion....
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May 02, 2006
EDS is busy. The company yesterday landed a $170 million contract from Northrop to help run San Diego County’s IT and telecommunications outsourcing contract....
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April 28, 2006
EDS said today it signed a seven-year, $1.7 billion outsourcing services contract with food and beverage behemoth Kraft Foods....
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April 26, 2006
The IDG News Service reports today that HP has won a contract to manage applications, servers, networks, desktops, printing and IT help desk services for...
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April 25, 2006
Seems only logical with all the money to be made offering outsourcing services that more an more companies in small countries take a look at...
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April 21, 2006
Bill Gates is visiting. Intel has dumped a ton of money in the country and IBM and others are investing there. So why not Vietnam...
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April 20, 2006
Researchers at TPI say their new study indicates outsourcing contracts deliver an average of 15% savings, despite widespread some industry proponent claims that outsourcing can...
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April 19, 2006
If you’re near Pittsburg tonight and want to listen to an outspoken critic of outsourcing, you’re in luck. Ron Hira, author of Outsourcing America: What’s...
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April 14, 2006
One of the outsourcing world’s bellwether company’s -- Infosys – today reported that is yearly revenue crossed the $2 billion mark. Seems things are going...
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April 13, 2006
A federal employee union has this week increased its protests over the Internal Revenue Service’s decision to outsource its tax debt collection....
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April 12, 2006
I wanted to follow up on an item I blogged on over a year ago: outsourcing the McDonald’s drive-through window....
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April 11, 2006
In case you missed it, America’s best-known cartoon comic, Homer Simpson, was outsourced to Bangalore this week. In a nutshell, Homer, the leader of the...
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April 10, 2006
Once any company with an extended supply chain starts outsourcing components of that work, it can loose critical flexibility....
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April 07, 2006
As congress sets up to debate this year on whether or not to increase and or change the country’s H-1B visa program, pressure is starting...
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April 06, 2006
Defense giant Lockheed Martin this week said it snatched a contract worth up to $750 million to manage communications for the Department of Defense’s Defense...
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April 05, 2006
Critics of the U.S. government’s outsourcing practices have one more bullet to fire at proponents of the practice today. According to a Government Accountability Office...
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April 04, 2006
Computer Sciences Corp. said today it plans to cut about 5,000 jobs and is once again considering the sale of the company....
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April 04, 2006
Stinky stuff. That’s what many folks are saying about the IRS’ decision to outsource its debt collection duties. This week a couple of the firm’s...
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April 03, 2006
The IDG New Service is reporting IT services company Electronic Data Systems will make a conditional open offer worth $380 million to acquire a majority...
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March 31, 2006
Forrester has a new report out that looks at the consolidation that’s expected in the outsourcing market in the next couple of years. It concludes...
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March 28, 2006
Network service provider Equant edged out MCI and Sprint to win a five-year, multimillion dollar outsourcing deal with Universal Music Group -- thanks to a...
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March 21, 2006
(Editor's note: Michael Cooney is on vacation. Blogging for him is Networl World Senior Editor Jennifer Mears.) While India has been the beneficiary of large...
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March 20, 2006
The political rhetoric may have waned, but not so the interest among tech companies in setting up offices offshore. Just today, Capgemini announced that it...
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March 17, 2006
It’s always amusing when two big vendors try to insult one-another publicly. Especially when they try to do it in a somewhat refined way. Such...
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March 16, 2006
The Army has picked seven government contractors to provide computer technology services for a deal worth as much as $19.25 billion over the next 10...
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March 15, 2006
Media company Belo this week announced a 5 1/2-year outsourcing contract to IBM for managing the Texas-based company’s IT infrastructure....
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March 14, 2006
A new study from Gartner shows what most companies know (except Apple apparently) that most outsourcing deals are done to save money...
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March 13, 2006
Apple last week joined the long list of corporate icons to outsource service and support to India. It’s a common practice so it’s a little...
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March 10, 2006
Experts seem to be certain some version of the bird flu problem will strike the U. S. later this year. Most indicators are corporate IT...
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March 09, 2006
Network World newsletter author Dan Twing this week writes outsourcing customers should realize that any deal can be at risk to having a major,...
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March 08, 2006
The security of outsourcing projects is a prime concern with a new survey finding that 90% of its respondents saying data security breaches that occur...
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March 07, 2006
A report expected today from the United Nations Secretary will call for outsourcing some or all of the forum’s IT and administrative services....
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March 03, 2006
President George W. Bush continued his recent lovefest with India today saying the United States should see the rapidly growing nation as a land of...
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March 02, 2006
Not sure I can buy into this study’s results but even if it were half true it would be incredible. It said some 90% of...
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February 28, 2006
When it comes to outsourcing wide area services (no surprise here), saving money still rules the roost....
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February 27, 2006
Highly qualified workers and the ability to collaborate with local universities are two of the top attractions for companies looking to move work offshore....
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February 24, 2006
No matter how good or dire your situation might be there are ways for skilled IT workers to improve their chances of staying employed, according...
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February 23, 2006
The Boston Herald today reports Massachusetts Sen. Edward Kennedy has taken a whack at the state’s governor Mitt Romney for “jumping on the offshoring bandwagon.”...
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February 22, 2006
My colleague Jennifer Mears writes this week that Gartner estimates about 90% of all new business created in the U.S. is small or midsize. It’s...
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February 20, 2006
The Silicon Valley Leadership Group last week published a report titled: “Assessing the Competitiveness of California’s Business Climate,” that contained an interesting take on why...
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February 17, 2006
The are many areas India needs to improve it if its outsourcing industry is to remain strong. That seems to be the message from software...
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February 15, 2006
My colleague Carolyn Marsan writes today that few organizations have to pinch pennies more than nonprofits, which depend on charitable giving and grants for their...
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February 14, 2006
Multiple published reports say that Accenture is about to win an almost $900 million contract with international consumer products giant Unilever....
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February 13, 2006
So where does the future of outsourcing lie? In smaller, more focused contracts or in more traditional length and focus deals? Most folks would tell...
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February 09, 2006
If India were playing in a football game they might get flagged for piling on. The country’s services advocacy group, National Association of Software and...
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February 08, 2006
If you’re interested in offering and want to hear some experts pontification on the subject, take a look at "New Global Realities: Winners and Losers...
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February 07, 2006
As you might guess, President Bush’s statement the other day that he wanted congress to increase the H-!B foreign worker visa limit did not go...
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February 06, 2006
I wanted to point out an article in our Management Strategies sections today. It talks about business-process outsourcing and how you should prepare for such...
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February 03, 2006
Many high-tech companies welcomed the news this week that President George W. Bush is calling on Congress to increase the number of H-1B visas available...
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February 02, 2006
After a two-year evaluation period the outsourcing contract many in the industry were watching for has finally come down. GM today said it would split...
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January 30, 2006
The IDG News Service reports today that SAP’s CEO said escalating personnel costs in India have prompted the business software vendor to begin looking elsewhere...
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January 27, 2006
Hard Rock International said today it had signed up Savvis to outsource the hotel, casino and restaurant chain’s wide area services....
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January 25, 2006
So you ready for another name for outsourcing? Why not! Homesourcing, where call center agents work from home – is all the rage. IDC expects...
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January 24, 2006
A survey released today by government researchers at Input says state and local government IT outsourcing spending is expected to grow from $10 billion in...
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January 23, 2006
IBM isn't alone in its struggles to find the right balance of service offerings. The largest outsourcing companies are struggling to improve financial performance as...
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January 19, 2006
It’s hard to call $11.5 billion worth of new outsourcing business a failure but that’s what many experts are saying about IBM’s global services earnings...
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January 17, 2006
Clothing giant Gap has awarded IBM a $1.1 billion, 10-year outsourcing contract to run the retailer’s data center, store operations, help desk and disaster recovery...
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January 13, 2006
Our outsourcing newsletter author writes an interesting piece this week on how the forthcoming GM multi-source outsourcing contract will change the face of the industry....
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January 12, 2006
Current US Senator and former presidential candidate John Kerry this week told Indian executives his views on offshoring were misconstrued during his campaign run....
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January 11, 2006
According to the researchers at Technology Partners International, 2005 had the the highest number of outsourcing transactions ever awarded for contracts equal to or greater...
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January 03, 2006
A Washington Post story today points up an interesting trend: States who have representatives in India trying to recruit jobs back to their locales....
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December 16, 2005
One doesn’t always want the government to get involved in a cause because,well, it’s the government and it has a knack for getting in the...
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December 14, 2005
A story by my colleague Ann Bednarz says that an examination of the biggest outsourcing contracts shows more companies are signing deals for specific functional...
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December 13, 2005
Somewhere north of $60 billion. That’s what China or any other country looking to knock India off its outsourcing perch will have to make in...
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December 07, 2005
‘Tis the season for giving I suppose. India this week got a bunch of early holiday gifts: a couple billion dollars from Microsoft and Intel...
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November 29, 2005
Legislation to combat offshoring continues to surface. That’s the theme behind an interesting story we just posted from The IDG News Service. Take a look....
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November 23, 2005
My colleagues at the IDG News Service write that a meeting on technology cooperation between U.S. and Indian officials and business representatives in Delhi at...
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November 15, 2005
Computer Sciences Corp. continued to gussy itself up this week with two major outsourcing contracts worth millions. Published reports say the outsourcing services company is...
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November 14, 2005
The Commonwealth of Virginia tapped Northrop Grumman to upgrade and run its IT services. The outsourcing agreement amounts to a 10-year, $2 billion contract that...
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November 03, 2005
My counterparts at Outsourcing World this week took a look at an ongoing debate: does offshoring hurt or help American workers? Kicking off the debate...
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October 26, 2005
Over the past few years there has been an increased acceptance of application outsourcing - and greater activity in that segment of the outsourcing market,...
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October 20, 2005
Singapore is pushing hard to grab more offshoring business, especially from US companies, but it will find a challenge in the face of other emerging...
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October 13, 2005
The IDG News Service writes today that while India has emerged as a key offshore software development and chip design location for multinational companies, it...
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October 06, 2005
Controversial IT author Nicholas Carr led an event in St. Paul, Minn., this week that brought together local IT execs who debated the merits and...
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September 30, 2005
Since spinning out of parent General Electric last December, GE Capital International Services, or GECIS has seen orders totaling $160 million. The company this week...
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September 28, 2005
Bangalore’s infrastructure issues aside, the technology center saw a 20% growth in its outsourcing efforts between April-September....
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September 23, 2005
Our sister publication Outsourcing World writes this week that says companies considering offshoring need to examine the full impact of their decision--both at home and...
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September 13, 2005
The IDG New Service, a sister company to Network World, writes today that concern over Bangalore, India's deteriorating infrastructure is causing serious concern amongst some...
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September 09, 2005
Could Microsoft have promised to send about 1,000 workers a year to China to bolster the government’s growing offshore market? That’s the claim from Kai-Fu...
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September 09, 2005
Take a gander at a few pertinent suggestions on how to help be more competitive in a world rife with outsourcing. Network World outsourcing newsletter...
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September 01, 2005
Not too sure how many folks care that much about what Donald Trump thinks of the topic of offshoring/outsourcing but The Donald has a blog...
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August 24, 2005
A report on CNN today says India's reign as the world's "Outsourcing King" may be slipping. The story is based on a report from market...
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August 16, 2005
Network World’s Editor in Chief asks: Would you undertake a bold new cost-cutting initiative if you knew 28% of companies that had tried it had...
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August 10, 2005
A story in the Boston Globe this week outlines what some in the industry say is becoming a common occurrence: Indian engineers, trained and educated...
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July 22, 2005
The U.S federal governments plan to increase its use of outsourcing is coming under fire again. President Bush’s ‘competitive sourcing” plan could open some 425,000...
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July 22, 2005
Office imaging company Danka Business Systems has signed a five-year, $70 million agreement to outsource its U.S. information technology operations to MCI. Under terms of...
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July 08, 2005
Outsourcing anything to do with your company’s security can cause nightmares. The topic is a hot one though and of late at least, many experts...
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June 29, 2005
Microsoft Chairman Bill Gates has entered the IT hiring/outsourcing fray once again by telling a gathering in Japan they should limit their outsourcing of strategic...
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June 24, 2005
IBM is cutting jobs everywhere but India it seems. News today that Big Blue will hire more than 14,000 workers in India likely won’t sit...
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June 21, 2005
Who says big outsourcing deals are dead? Not IBM. Energy supplier NiSource Inc. said this week it has signed a 10-year agreement with IBM to...
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June 16, 2005
China’s desire to be a big player in the offshore outsourcing world has been well-understood – especially by India’s outsourcing executives. This week an official...
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June 13, 2005
Kinda flies in the face of strategies they have outlined before but Gartner last week advocated outsourcing corporate security work. The consultancy says the industry...
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June 07, 2005
Interesting piece appearing in Network World this week takes a look at how one fictitious company can solve its IT problems using new data center...
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June 07, 2005
Has the wild success of India’s business process outsourcing (BPO) industry caused a worker shortage? The country’s Planning Commission chief this week said BPO companies...
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June 02, 2005
Despite the fact that most of the proposed bills in congress or state governments to curb offshoring have failed, India’s Commerce Minister Kamal Nath, this...
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June 02, 2005
The juggernaut keeps rolling. India's software and outsourcing markets skyrocketed 35% to $17.2 billion in the last fiscal year as the global offshoring of jobs...
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May 31, 2005
The debate is running high about whether or not congress should pass the proposed trade liberalizing bill known as the Central American Free Trade Agreement...
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May 23, 2005
Leave it to the government to study something to death. The Navy has reportedly awarded contracts to seven different companies to help it decide if...
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May 20, 2005
Sears this week killed a $1.6 billion outsourcing deal with Computer Sciences Corporation, saying CSC failed to perform “certain of its obligations". Under the 10-year...
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May 19, 2005
Walt Disney has apparently agreed to outsource 1,000 IT workers to IBM and Affiliated Computer Services this summer. The moves amount to badge-swapping though as...
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May 13, 2005
India’s National Association of Software and Services Companies trade group said this week it was not "overly concerned" about the fact that 112 anti-outsourcing bills...
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May 09, 2005
Our sister news site (IDG News Service) today published a story that says to cut development costs, independent software vendors (ISVs) are increasingly outsourcing end-to-end...
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May 06, 2005
Sun is scaling back its vaunted Silicon Valley engineering group and expanding its facilities around the world to save on costs. The company said it...
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May 05, 2005
Financial services firms will be the next big sector to take advantage of outsourcing in the next four years. According to a study released this...
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May 04, 2005
Dell plans to increase the number of staff at its Indian call center and software development operations to 10,000 by the end of the year,...
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April 28, 2005
It’s not the first time he’s shown a preference for it and likely won’t be the last but Microsoft Chairman Bill Gates today said he’d...
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April 28, 2005
IBM stockholders flatly rejected a proposal this week that the company establish an independent committee “to investigate, evaluate and report on the risk to the...
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April 28, 2005
Statistics released by Bangalore officials this week show the enormous growth that has taken place in the region in just the past year. For example,...
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April 22, 2005
While there will be a number of important issues on the table, members of one IBM union plan to ask the Big Blue behemoth this...
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April 21, 2005
My colleague Jennifer Mears writes today that while organizations turned to tough economic times to cut costs and boost efficiencies, a study by Deloitte Consulting...
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April 20, 2005
Now this is real off shoring. A company called SeaCode is proposing to offer employment to 600 programmers on a ship. At sea. Off the...
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April 14, 2005
Indian outsourcer Infosys Technologies continues to grow financially. The country’s second largest outsourcer, reported revenue of $1.6 billion for its fiscal year ended March 31,...
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April 13, 2005
Outsourcing deals are getting smaller. At least that’s what a survey from Datamonitor researchers stated this week. According to Datamonitor’s IT Services Contract Tracker, the...
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April 11, 2005
India is quite a distance from the U.S., so it's no surprise that traveling to and from the two countries can turn out to be...
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April 11, 2005
Outsourcing is on everyone's plate these days as IT managers figure out what makes the most business sense to hand off and what should be...
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April 04, 2005
India, Eastern Europe and … North Dakota? In a growing trend, companies are finding the low-cost benefits of sending jobs overseas can be had closer...
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April 04, 2005
Gartner holds its annual Outsourcing Summit this week in Los Angeles....
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March 23, 2005
Interesting item in the Wall Street Journal this week basically says a breakfast meeting between General Electric’s former CEO Jack Welch and Indian government officials...
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March 21, 2005
I am sure it wasn’t meant to be funny but a story in the Boston Globe this week talked about all the different terms company...
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March 18, 2005
Interesting story from my colleague Ann Bednarz this week. In it she takes a look at the security of outsourcing – always a hot topic....
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March 17, 2005
Almost as soon as she brought the bill up Colorado Democratic Senator Deanna Hanna has killed off her anti-offshoring bill. The bill would have barred...
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March 16, 2005
Idaho has become the latest state to oppose offshoring state-sponsored work. Sen. Clint Stennett, D-Idaho, is sponsoring a bill that could end the state’s current...
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March 11, 2005
Maybe you should look closer to home for outsourcing help. That seems to be the conclusion of an article published today by my colleague Jennifer...
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March 10, 2005
Seems like an unnecessary stretch to me but…Published reports today said McDonald's wants to outsource its drive-through order taking chores. In a Reuters story the...
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March 07, 2005
India's software and services outsourcing industry is a likely target for a terrorist group operating in the country, local police warned on Sunday. But Indian...
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March 07, 2005
Experienced executives agree that outsourcing almost always sows uncertainty in internal personnel. It can result in layoffs and budget reductions among IT middle managers, writes...
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March 04, 2005
Companies that outsource customer service functions to reduce costs may risk reducing their client list as well, researchers at the Gartner consultancy warned in a...
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March 03, 2005
The Mercury News has an interesting editorial this week that basically asks the tech industry – in this case Silicon Valley tech folks but its...
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March 02, 2005
Call it backlash against the offshoring movement or call it ugly Americanism but whatever you call it, Indian call center workers wish it would lighten...
March 02, 2005
An Electronic Data Systems- led consortium today confirmed it had won a 10-year, $4.5 billion contract to upgrade the U.K. Ministry of Defense IT...
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February 25, 2005
My colleague Jennifer Mears has an interesting article on our site today. It says as the airline industry continues to struggle, aircraft manufacturers such as...
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February 24, 2005
The notion of offshoring jobs or dealing with vendors that do so is still irking many state government officials. Colorado this week became yet another...
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February 17, 2005
The man who caused perhaps the biggest stir in last year’s presidential election by saying outsourcing and offshoring of American jobs can be a good...
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February 14, 2005
Delta Airlines has announced a $120 million agreement to outsource its back office operations to Affiliated Computer Services based in Dallas. The company said this...
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February 14, 2005
Bank of America was so happy with its first offshoring operation it plans to open a second center this summer. According to reports, the bank...
February 03, 2005
Sun this week said it was outsourcing it’s internal information technology team to Computer Sciences in a contract worth $360 million. Sun says it will...
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February 02, 2005
The Federal Aviation Administration this week awarded Lockheed Martin a $1.9 billion contract to operate the country’s aviation flight services stations. The FAA said earlier...
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January 28, 2005
Lots of interesting outsourcing stuff going on way across the Pacific pond this week. There is a concerted move afoot to attract Chinese business to...
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January 20, 2005
India has an offshore outsourcing issue of its own. The San Jose Mercury News ran a story this week that noted work from Indian phone...
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January 14, 2005
Europe is where outsourcing’s at. At least that’s what a new study says: Of the €58 billion ($76 billion) worth of major outsourcing contracts awarded...
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January 12, 2005
Yowza, you don’t hear of too many companies predicting full-year revenue growth of 45% and earnings growth of 50%, but that’s exactly what India's second-largest...
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January 06, 2005
Most stories you see on offshoring focus on India and rightly so since it owns 50% of the offshoring market, say analysts at AMR research....
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January 05, 2005
For many companies the reasons to outsource development work are no longer in question – it can save money and speed up project development. But...
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December 15, 2004
According to a recent survey by Evans Data Corporation, 40% of outsourced software development goes to North American developers while 24% goes to India and...
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December 15, 2004
An interesting story from CNN notes that while many manufacturing jobs are being lost to offshoring, the outsourcing of factory maintenance work is usually kept...
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December 09, 2004
Spending on the outsourcing of federal IT jobs will boom in the next four years -- growing from $11.7 billion in FY04 to $17.4 billion...
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December 01, 2004
IBM today said it sewed up outsourcing deals with two European companies, A.P. Moller-Maersk and Danske Bank worth $1 billion. The company did not break...
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November 30, 2004
Sun aimed to broaden its managed services offerings when it announced the purchase of privately held outsourcing provider SevenSpace this week. SevenSpace, which claims about...
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November 19, 2004
Southern India's Kerala state last week said it plans to attract overseas companies by building a 1,000-acre "Smart City," where technology companies from around the...
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November 18, 2004
Wanted to point you to an interesting article in our Outsourcing Newsletter this week. According to our author (mehr@enterprisemanagement.com) India shot itself in the outsourcing...
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October 29, 2004
Forrester Research has compiled a “best of” package on all of its offshore outsourcing issues. The collection includes more than 100 pages of research, analysis,...
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October 29, 2004
A new study released by a Congress-mandated commission said this week that up to 406,000 U.S. jobs will move to Mexico, China and other countries...
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October 22, 2004
Dun & Bradstreet has tapped IBM for a $180 million outsourcing deal that will let Big Blue run D&B’s customer-service and financial-processing services. IBM will...
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October 14, 2004
No matter who is president after this November, the growth of offshored jobs will continue to grow pretty much unabated through 2008. At least that’s...
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September 30, 2004
California governor Arnold Schwarzenegger has vetoed legislation aimed at preventing the outsourcing of California jobs to foreign countries. According to an AP report, the vetoes...
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September 23, 2004
An eight-month study released this week by the Government Accountability Office examining the impact of of offshoring says the practice has minimal affect on the...
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September 17, 2004
Because of offshoring, America will be job free – in 7,000 years, according to The National Review. Say again?...
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September 07, 2004
In one of his strongest statements yet on the subject, Democratic presidential candidate John Kerry said he would end tax breaks for companies that outsource...
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August 20, 2004
Interesting report in a Seattle newspaper this week that says while countries such as India and China have benefited financially from offshore outsourcing, those countries...
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August 09, 2004
Last week Dow Chemical announced that it had chosen IBM to manage its worldwide IT infrastructure. Dow previously had contracted with EDS....
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August 09, 2004
There have been enough stories regarding less-than-pleasant experiences with offshoring software development. Language, culture and time zone issues can combine into a mass of miscommunication....
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August 09, 2004
If you’ve been given the task of handing off some aspect of your IT workload to an outsourcer and you’re looking for some tips and...
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August 02, 2004
Looking to outsource IT projects but unsure about where to go: Within the U.S. or offshore, India or Eastern Europe? RCM Technologies, an outsourcing provider...
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August 02, 2004
According to reports, IBM, while not making a major shift in its plans to offshore thousands of jobs this year, is taking a harder look...
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August 02, 2004
One of Network World's columnists, Mark Ehr, is charged with keeping his finger on the pulse of outsourcing. In a recent column, he turned his...
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July 23, 2004
Insurance specialist Aon has announced $600 million contract to outsource its data center, help desk and telecommunications work to Computer Sciences Corporation . Aon says...
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July 21, 2004
Massachusetts is the latest state to do battle over outsourcing. The Governor, Mitt Romney, recently vetoed legislation that would have prohibited state agencies from offshoring...
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July 15, 2004
States may be making a big deal about controlling the flow of government jobs – in May for example, Tennessee became the first state to...
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July 07, 2004
It’s all the same in marriage and offshoring. It all starts with effective communication. Least that’s the start (and end) anyway for most people. While...
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July 07, 2004
The British Broadcasting Corp. has awarded Siemens Business Services a 10-year, $3.6 billion contract to outsource its BBC Technology division. The BBC said in a...
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June 25, 2004
Maybe this offshore outsourcing trend isn’t so bad. A study released by the Strategy Analytics research firm says in the last 10 years almost 10...
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June 25, 2004
In its bid to seek the government’s approval to swallow up PeopleSoft, Oracle played the outsourcing card as an example of how ever more companies...
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June 18, 2004
At the NetSec 2004 security conference recently, concerns about security and offshore outsourcing we a hot topic. As my colleague Ellen Messmer writes in our...
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June 18, 2004
Should security functions be outsourced? On the surface it would seem an activity companies would want to keep in house. It is a source of...
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June 17, 2004
Maybe it wishful thinking, but Gartner this week said that by 2005 the backlash over offshore outsourcing will be a thing of the past. “The...
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June 11, 2004
Detractors are already lining up to skewer the results, but this week the U.S Department of Labor issued a report saying only a tiny amount...
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June 10, 2004
Are global corporations looking to snap up Indian outsourcing companies? Looks like it. Just this week two more were bought: Adea Solutions, a US-based service...
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June 04, 2004
Global private equity firm The Carlyle Group this week expanded its relationship with SevenSpace to help Carlyle migrate from its current Microsoft Exchange 2000 messaging...
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June 04, 2004
The government’s employment figures are out this week and the numbers look good – for almost everybody but workers in the telecom/computing industry. Specifically, businesses...
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May 27, 2004
Many industry watchers were wondering what the recent election upheaval in India would mean for the country’s booming offshoring business. Published reports today indicate the...
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May 27, 2004
There are lots of mistakes one could make in any venture. Outsourcing certainly has its share of huge pitfalls if not done correctly. Forbes interviewed...
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