AccelOps, Zenoss flesh out cloud management wares

One focuses on role-based access control, the other on integrated analytics and reporting

With each passing week, another one or more network and systems management companies tout the roles their products will play in managing cloud-based IT environments.

Last week, that honor fell to two companies at either end of the alphabetical spectrum -- AccelOps and Zenoss.

AccelOps announced availability of AccelOps 3.1, the latest release of its integrated data center and cloud monitoring software, available as a virtual appliance or via services delivery. Most significantly, this latest release includes role-based access control capabilities (RBAC) that let IT tailor the user interface based on organizational role.

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Geoff Christy, senior network administrator at Austin Radiological Association, which selected AccelOps for its strength as an integrated tool, says the product is helping streamline communications within its organization.

"The introduction of RBAC support has allowed me to give broader access to the AccelOps GUI and the intelligence it makes visible, significantly reducing the amount of information I have to manually disseminate to my help desk and senior management teams," he said in a prepared statement.

Besides RBAC, AccelOps 3.1 features intelligence for suppressing alerts based on user-defined logical, topological relationship, patch information and job calendar data. And, for deeper virtualization management, it can identify resources in clusters and their utilization levels and supports the creation of rules and utilization dashboards, the company says.

For its part, Zenoss released a unified analytics product for cloud operations called Zenoss Datacenter Insight. Zenoss Datacenter Insight leverages a data warehouse, created via Zenoss Enterprise's model-based management approach, that provides complete visibility into the performance and availability of the physical and virtual devices in a data center. Plus, it delivers reports based on their relationships and dependencies, the company says.

In a prepared statement, Michael Cote, analyst at Redmonk, said he likes Zenoss' approach for creating an authoritative source for analytics and reporting. That's essential to delivering quality service, he said.

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