Ingate: Need for Enterprise SBCs Continues

WebRTC also holds promise as a disruptive technology

In advance of the upcoming IT Expo, we sat down recently to chat with Steven Johnson, the President of Ingate Systems about industry trends with enterprise adoption of Session Border Controllers (SBCs) and about WebRTC. 

Ingate Systems develops security-based SIP and WebRTC solutions designed to enable quality and interoperability for global multimedia real-time communication.  The company has been providing enterprise SBCs since 2001, and it has demonstrated interoperability with over 30 carriers and more than two dozen infrastructure suppliers, so Johnson has notable real-world experience.

Our long term readers will recall that SBCs are an important part of an enterprise UC solution, and that they are essential when deploying SIP trunks.  SBCs offer features like SIP signaling interoperability, NAT and firewall traversal, and deep packet Inspection that can help maintain control over service quality, along with a secure border for IP voice and video over IP. 

While we are agnostic as to whether SBC functionality resides on a purpose-built appliance, or whether it is included as software with other devices such as a router, a VM server or a UC system. However, Johnson did point out that placing SBC features at the edge of the network (e.g. in an enterprise network) has its advantages -- such as eliminates latencies, enhancing scalability, and offering service providers an opportunity  to invoice based on content or quality requirements. 

As for the future of enterprise SBCs and WebRTC, Johnson is bullish on both.  Demand for enterprise SBCs will continue to grow as organizations adopt VoIP and UC.  As for WebRTC, Johnson also believes the protocol, designed to enable real time communications between browsers, is a disruptive technology that holds promise for enterprise apps development.  Although he wouldn’t share feature-level details or a release date, Johnson did mention that his company has a product in trials that will facilitate WebRTC in the same way that SBCs facilitate VoIP. 

Our thanks to Johnson and Ingate for sharing their perspectives. 

Copyright © 2013 IDG Communications, Inc.

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