Consumer and Enterprise Worlds Are Converging

IT

One of the trends we’ve been closely following is the growing use of consumer technologies in the workplace, a trend highlighted recently by Cisco and Microsoft. Cisco announced that its home video conferencing product, umi, would now support connectivity with its business telepresence systems. Meanwhile, Microsoft previewed Xbox client support for its Lync unified communications platform. These announcements highlight the continuing blurring of lines between consumer and business technology.

IT managers are already struggling with employee demand for access to company applications from their personal mobile devices, or for IT to support devices such as iPhone and Droid. Now, the scale of consumer-to-business integration is increasing, which provides new opportunities to extend collaboration into the home. Forty-six percent of IT leaders already say personal technology impacts their business technology decisions, however, we continue to hear of concerns related to security, governance, and performance management for consumer technologies.

Enterprise IT managers should plan for continued cross-over of consumer and business technologies. They should continue to address security and management concerns as they evaluate wider opportunities to extend corporate applications into the home and personal mobile devices.

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