Cisco opens UC to enable users to collaborate with their partners, customers

The next release of Cisco's Unified Communications System will enable customers to include business partners, suppliers and customers on the platform. The current version 7.0 of the product enables internal collaboration, but the 2009 version will be extended to external participants, according to Cisco officials at this week's Cisco C-Scape analyst conference. The feature will come ahead of a standard for intercompany collaboration, according to this Network World story. The product will use SIP for call set up and allow companies to establish presence “federations” for groups of collaborative workers. This will be done using Cisco's Web Connect product, which debuted last September.

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