Avaya Names Bartolo As New SME Leader

Avaya made waves in the SMB telephony markets this week, announcing Anthony Bartolo as the new leader of its Small and Medium Enterprise Division. Bartolo previously was the CEO of Skyrider, a technology company specializing in the design and marketing of peer-to-peer networking solutions. In addition, Bartolo held executive-level and senior management positions at Symbol Technologies and Nortel Networks. I had the wonderful opportunity to chat with Anthony about his vision for Avaya's up-and-coming plans in the SMB/SME space. He clearly illustrated that overall customer satisfaction and communication is the focus that will continue to drive Avaya's direction. Especially in the recent economic times, Bartolo explained that over-exceeding customer needs and delivering technologically innovative solutions is the key to Avaya's continued success in its SME markets.

“While challenging, the current economic climate can be an opportunity to help small and medium enterprises use communications strategically to remove excess costs and drive efficiency,” said Bartolo. “Cost-effective solutions like Avaya’s IP Office deliver highly-integrated productivity tools that efficiently scale along with a business – as it grows from a very small into a much larger organization – providing an intelligent groundwork for future success.” Sold through Avaya's global channel partners, Avaya's IP Office product has been extremely popular, counting 140,000 sales to date. The product is designed for enterprises with up to 250 employees. I recently had the opportunity to interact with the end-user and telework functionality of the IP Office, which provides innovative and easy-to-use solutions. For more information, please see Avaya's press release referenced in this article.
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