The messaging archiving market

* Findings from study of messaging archiving market

We have just shipped a major new study and forecast of the messaging archiving market in North America; here are a few of the findings from the study:

* More than one-third of organizations have no systems or policies in place that will protect important business records and other critical content from being deleted, either intentionally or inadvertently. Further, one in four organizations have only policies that will protect data, but they have not implemented systems that will protect this data from accidental or intentional deletion.

* Despite the lack of protection for corporate, data, the vast majority of organizations have been required to produce e-mail in response to one or more requests from internal or external requests, such as for legal discovery, helping internal legal counsel to assess an organization’s position when they’re hit with a lawsuit, etc.

* E-mail and instant messaging policies are not as well deployed as they need to be – nearly one in six organizations does not have either an e-mail or instant messaging retention policy. Further, fewer than one-third of organizations have both an e-mail and an instant messaging retention policy, despite the fact that instant messaging is used in more than 90% of North American businesses.

* A significant proportion of organizations believe that preserving all e-mail content for long periods of time is the least risky option, while a somewhat smaller percentage of organizations believes that the use of an archiving solution is the least risky option. There is still no consensus on this issue after many years of debate.

In short, while the messaging archiving market in North America is growing substantially, archiving adoption still has a long way to go.

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Copyright © 2007 IDG Communications, Inc.

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