Inside the X-Force

On the front lines in the global war on cybercrime with the vulnerability threat team from ISS

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As a result of using its own products and services to protect its network, ISS performs another function: It operates as a living test bed of how ISS products and services work in a live production environment, Berg adds.

This brings the X-Force full circle, having access to information on the many levels essential to keep up with cybercriminals.

ISS has been acquired by IBM

So far, Big Blue's takeover has not affected how X-Force team members do their jobs or conduct their missions. In fact, Helen Berg, CIO at ISS, thinks the merger will turn out to be good for both companies.

"ISS traditionally focused on keeping the bad guys out," she says. "We're looking to get a lot of value out of IBM [access control] products that focus on letting the good guys in. From behind my CIO's desk, I see complements in the IBM Tivoli product areas -- not in melding products, but in melding information."

Radcliff is a freelance writer in California. She can be reached at

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