HP set to unveil management dashboard

HP this week is set to share details on its latest OpenView offering, which promises to help organizations better track application performance by delivering different statistics to people with different jobs.

HP OpenView Dashboard 1.0 software is designed to enable IT and business staff members to create a portal to display data or statistics they would typically monitor through multiple third-party systems.

The software includes server-based portal technology and a workstation-based modeling agent. Users can point and click to add services and systems to portal views.

Using technology acquired with Talking Blocks in 2003, HP integrated parts of its Management Integration Platform (MIP) into Dashboard to enable the software to request information and accept data from multiple third-party systems.

For instance, Dashboard using the open interfaces established in MIP can ask a Remedy or Peregrine trouble-ticketing system for data to display in the portal for a service support manager. The software also can subscribe to Microsoft update or Symantec security Web sites to incorporate information from them. For example, the system will collect data and alert IT managers automatically if their services are experiencing problems, rather than managers having to check multiple monitors. HP says the software will support an unlimited number of service views.

James Maas, network monitoring engineer at Fresenius Medical Care in Lexington, Mass., got a peek at the product last year when he was employed at Yahoo, which beta tested the software. Maas also heads up the New England Chapter of OpenView Forum, an independent user group for HP's management software. He says the software will ease the pain of monitoring for multiple IT professionals as well as service and business managers.

"Each person has a different role when they are monitoring. Instead of each of us having to go and check multiple systems and pull up different stats to see if everything is performing as expected, this software will send an alert notifying you that something is wrong and you can drill down from there," Maas says. "I'm really going to push to bring it in here because it would help with our bandwidth monitoring and other services."

Jean-Pierre Garbani, a vice president with Forrester Research, says Dashboard will help users incorporate more automation into their daily monitoring and could speed time to resolution.

"This is a dashboard that represents a certain process, or modeled service, and for each element of the process it will deliver indicators that can be captured to help determine the overall performance," he says. "It can show this data in real time through one pane."

HP OpenView Dashboard 1.0 will compete with IBM Tivoli Enterprise Portal, which IBM developed with its acquired Candle technology. Pricing starts at $60,000, and the software is scheduled for general availability in the first quarter of next year.

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