Cisco Unified Messaging helps Honolulu fix potholes within five days

City of Honolulu Pothole Patrol
Cisco channel partners enVision Networked Solutions and Hawaiian Telcom, have worked with the city of Honolulu, Hawaii to help deploy a gigabit fiber network and 3,500 Cisco Unified IP phones. Honolulu's network revitalization has led to better management of traffic congestion. To help inform Honolulu citizens of road work being done and to minimize its impact, the city has created a website, and a traffic information advisory hotline that is updated daily using Cisco Unified Communications technology. These systems give motorist advisories to help the public avoid areas where road construction is taking place throughout Honolulu. For example, the below online Interactive Map visually depicts lane closures within the Honolulu Downtown-Waikiki area:
City of Honolulu Interactive Traffic Map
In addition, the Pothole Hotline utilizes Cisco Unified Messaging technology, allowing Honolulu citizens to call and have a voicemail sent to the Honolulu road crew in the form of an email, which expedites the work order. This accelerated process has enabled the city of Honolulu to commit to its citizens that it will fix a pothole within five days of notification. Since 2005, the city of Honolulu has patched 176,000 potholes, which is the equivalent of resurfacing 111 lane miles using 51,000 tons of asphalt.

That is a lot of potholes, unfortunately yours truly somehow manages to hit every pothole during my travels!

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