Could CDNs take a cue from the airlines?

With a number of new CDN vendors popping up each month, it could be tough for vendors to retain customers. One idea that sprouted up during a recent roundtable discussion hosted by Mirror Image: The idea of customer rewards. "At the very least, we should be getting something like frequent streaming miles," said a tongue-in-cheek Brad Wendkos, president of TrueFire.com. Wendkos was really discussing the cost of streaming video and how vendors need to continue to drive the price per megabyte and/or stream down for business to continue to grow for the CDN customer. But the frequent-streaming-miles comment delivered the most laughs. You can hear the entire 49-minute roundtable here (mp3 link).

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