Sneak peek of book 'Cisco Voice over IP (CVoice) (Authorized Self-Study Guide), 2nd Edition'

This week's sneak peek of a Cisco Press book chapter is an excerpt from Cisco Voice over IP (CVoice) (Authorized Self-Study Guide) Adobe Reader, 2nd Edition, by Kevin Wallace.

This is the blurb from Cisco Press:

A self-paced learning tool for Cisco Certified Voice Professional (CCVP) voice over IP (VoIP) foundation learning. This book provides you with the knowledge you need to implement and support data and voice integration solutions at the network-access level. By reading this book, you will gain a thorough understanding of basic IP telephony operation and router configuration, support, troubleshooting, and integration with an existing public switched telephone network (PSTN).

Chapter 7: Improving and Maintaining Voice Quality

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