UPDATE: Nationwide driver’s license system back online

UPDATE: The agency that runs national driver information system said this morning that normal operations were restored on the AAMVAnet network. In a statement on its Web site, the American Association of Motor Vehicle Administrators (AAMVA) said further testing and analysis will continue today and throughout the week. “AAMVA will work to produce a preliminary root cause analysis as rapidly as possible to help us prevent future occurrences. Be assured that AAMVA will take all necessary measures to ensure the network continues performing at the high service level on which you have come to depend.”

On Monday a computer network glitch caused some states to stop issuing driver’s licenses and other identification cards. At the heart of the problem sources said was a server or servers running at the American Association of Motor Vehicle Administrators (AAMVA) location.

AAMVA is an information clearinghouse for all states, offering access to motor vehicle administration, law enforcement and highway safety information.  It also supports a national registry database of information of drivers who have had their licenses revoked or suspended, or who have been convicted of serious traffic violations such as driving while impaired by alcohol or drugs. State motor vehicle agencies provide the national registry with the names of individuals who have lost their privileges or who have been convicted of a serious traffic violation and have outstanding fees, according to the Daily Journal. All states access federal databases through the AAMVA server.

According to the AAMVA a server began slowing down at 9 a.m. Eastern Standard Time and required the shut down of DMV services in Ohio, and North Carolina to help ease the problem. The server issue affected all 50 states however, reports said. In a statement AAMVAnet technical support said its system experienced problems that impacted the flow of information across the AAMVAnet network.  “Since this discovery, AAMVA staff have been working non-stop with its vendors and its member agencies to remedy the issue. AAMVA pledges to continue exploring all possible solutions until this matter is resolved. AAMVA apologizes for any inconvenience this has caused you in helping your customers transact their DMV business.”

According to a Daily Journal report, this isn’t the first time the  AAMVA system has coughed up a hairball.  Missouri had problems in November and added that since more states have started using the AAMVA network problems ave been occurring.  Transactions over the past three years have grown from 40 million per year to 80 million per year, which has strained the system, the report said.

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