Progress Update: Vista Updates Crater Word

As you know from my last post , Microsoft Word suffered collateral damage from Tuesday's Microsoft patch updates. It took me the better part of the morning but I was functional again by noon, after uninstalling Microsoft Office, backing out the Vista operating system updates and security fixes, and then reinstalling and patching Office and OS software.

Later today I was contacted by Jason, a Microsoft representative in their security organization, to gather some logs, registry information, etc., to help diagnose the problem. Once an FTP site is available I'll be uploading the information that could help Microsoft debug the problem.

I haven't seen any widespread reports of the issues I experience but that's good. I do appreciate Microsoft following up and asking to gather information that might help them track down the problem.

I'll keep you posted as to the progress that's made.

Like this? Here are more recent posts.

Vista Update Craters Microsoft Word

Podcast Interview with Network World's Brad Reese

Speak Out: What's Your Motivation for Moving to Google Apps

How Google Quietly Gained Control Of Open Source To Compete With Microsoft

This Is How Backup Software Should Work

Visit Microsoft Subnet for more news, blogs, opinion from around the Web. Sign up for the bi-weekly Microsoft newsletter. (Click on News/Microsoft News Alert.) Also check out Mitchell's personal blog The Converging Network and SSAATY Podcast.
Join the Network World communities on Facebook and LinkedIn to comment on topics that are top of mind.

Copyright © 2008 IDG Communications, Inc.

IT Salary Survey 2021: The results are in