Research report: The State of Mobile Enterprise Collaboration 2014

Survey shows need for maturation, projects growth in 2015.

Last week, released research results showing “The State of Mobile Enterprise Collaboration 2014: From Personal Productivity Toward the Connected Enterprise on the Go.” The report found that mobile enterprise collaboration is disproportionately focused on personal productivity and task efficiency, with plenty of room to improve how businesses turn mobile enterprise collaboration into a competitive advantage.

Among the report’s key findings:

  • Upwards of 90% of IT respondents give employees mobile email access, 88% provide company calendar access, and 82% enable contact directories on employees’ mobile devices. However, only about a third of today’s business professionals say internal and external collaboration tools are available for them on mobile devices.
  • Less than half of business respondents are aware of a mobile device policy in their company, but 83% of IT respondents claim to have one in place.
  • When asked to describe their own IT organizations in terms of collaboration maturity, 21% of IT professionals describe themselves as “Innovators” while 7% of respondents on the business side considered their company’s mobile collaboration innovative.
  • Among the companies surveyed, Microsoft SharePoint/Office 365 is the current enterprise collaboration leader: 44% of all respondents reporting having access to this platform.
  • Half of IT respondents believe that 2015 will be the “Year of Mobile Enterprise Productivity.” About 90% of IT respondents reported that spending on collaborative technologies for 2015 will either match or exceed 2014 levels.

Kevin Benedict, Senior Analyst for digital Transformation and Mobility at Cognizant, commented in a statement on the results. “This report clearly defines that many of the greatest challenges enterprises are facing in 2014 are derived from a lack of understanding of the competitive importance of mobile and collaboration platforms, and how strategic these technologies are to their future success. Both IT and Business must become experts in the use of enterprise mobility solutions and collaboration platforms to strategically transform their companies.”

Yaacov Cohen, CEO of added, “Enterprises need to move well beyond the current focus on personal productivity. In today’s competitive market, giving workers the ability to exchange emails, share files or send instant messages simply isn’t enough.”

To access the survey findings and methodology, please click here to download the full report.

Copyright © 2014 IDG Communications, Inc.

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