ShoreTel Sky Adds Mobile Video Collaboration

ShoreTel has launched an update to ShoreTel Sky Mobility portfolio that provides users with mobile-enabled video conferencing. The upgrade, incorporated with ShoreTel Mobility 8, is now available for ShoreTel Sky users. Video collaboration is also supported for customers who use ShoreTel’s premise-based solutions.

ShoreTel Sky Mobility video is supported between iOS and Android smartphones. Tablets using the ShoreTel Sky Mobility Client with single-touch, point-to-point video calling can be controlled from the mobile device keypad. Video calls can be placed over local or remote Wi-Fi and cellular networks. The ability to transition to a video session from an existing voice call is supported, as is returning from a video call to voice call. In addition, the ShoreTel Sky Mobility client includes a “join” button feature for one-touch audio bridge login; the “join” button also works with third-party Web collaboration tools.

ShoreTel Sky Mobility users can make and receive calls from both enterprise and personal cellular numbers while the best network (Wi-Fi, 3G/4G, or cellular) is automatically selected. ShoreTel provides automatic network handover to maintain call continuity across networks, moving calls to Wi-Fi when available to reduce mobile network costs.

Commenting in a statement on the latest feature upgrades, Pej Roshan, vice president of product management at ShoreTel, said, “ShoreTel Sky Mobility is designed to extend unified communications applications to the device that people love most – their own smartphones. Users can now use video communication to be more productive, and also enjoy added enterprise desk phone features such as extension dialing and call transfer on their smartphones.”

ShoreTel Sky is a cloud-based ShoreTel unified communications service. ShoreTel Sky Mobility can be downloaded from the Apple store or from the Google Play Store.

Copyright © 2014 IDG Communications, Inc.

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