Paul Ferrill
Paul Ferrill has been writing about computers and networking for more than 25 years. He's had articles published in InfoWorld, Network World, PC Magazine, and a wide range of other publications. He's also the author of two books and currently working on a third.
LANDesk rules the roost in desktop management
Our Clear Choice Test of desktop-management software points to Altiris and LANDesk.
Numara Track-It focuses on aiding help desks at SMBs
Numara Track-It, Enterprise Edition focuses on helping the help desk.
EmergeCore combines file sharing, Web server, e-mail
For a Linux-based e-mail, file and print sharing option that is simple to set up and configure, consider the EmergeCore IT-100 IT in a Box appliance.
LANsurveyor 8.5 for Windows
Neon Software's LANsurveyor 8.5 for Windows provides the network map you need, and some desktop management and basic security tools.
NetSupport DNA
We recently tested the newest version of NetSupport DNA, and while it still has a few warts, it does a great job of making a system administrator's job easier.
Microsoft System Management Server 2003
SMS has undergone something of a purpose change with a focus on features that help identify security vulnerabilities and distribute critical updates.
Installation via NetInstall
Installing software on multiple desktops is more than a trivial task. While tools such as Microsoft SMS and NetSupport DNA include a software distribution function, they don't quite measure up to the features found in NetInstall.
Product Peek: SyslogAnalyzer 2.0
A quick look at SyslogAnalyzer 2.0, which helps administrators sift through server log files.