Rich Harper
As Vice President of NTT Communications’ Professional Services in the United States, Rich Harper’s primary focus is to assist clients with the development and delivery of their technology roadmap. With more than 20 years of experience running engineering, procurement, PMO, development, and outsourcing, Mr. Harper has a diverse perspective on what it takes to turn a client’s technology into a competitive advantage and keep it that way.
How disaster recovery can serve as a strategic tool
5 ways that disaster recovery (DR) can strengthen your organization.
11 ways to stabilize your infrastructure
Manage your people, processes and technology the right way, and you’ll sleep better at night.
Data center migration in 7 steps
When it comes to cloud migration, what kind of adopter are you? Did you jump on the cloud bandwagon early? Are you lagging behind, without having tried to virtualize anything yet? Or are you in the mainstream, with a mix of clouds...
How to overcome infrastructure firefighting and other distractions
There are many obstacles that can keep IT professionals from the mission-critical parts of their job, steering them off track of their strategic IT roadmap. But there are ways to regain control.
6 steps to engage and manage a vendor who isn’t meeting your standards
How are you getting along with your vendors? If you're having problems with one, engage and try to channel some of the friction with these six actions.