Do Broadband Consumers Get the Bandwidth They Pay For?

NetForecast examined the FCC's Internet connection performance data to determine if consumers are receiving the bandwidth they pay for. We found that the higher the bandwidth purchased, the better the chance that the bandwidth...

Laws of Internet Resource Supply and Demand

Like most systems, the Internet is subject to the laws of resource supply and demand. Demand for Internet resources that affect speed is most heavily influenced and driven by the way websites are designed and operated. The primary...

No Matter What the FCC Says, Bandwidth Is Not Speed

In its recently published Measuring Broadband America report, the FCC erroneously uses the terms 'bandwidth' and 'speed' interchangeably. The FCC should know better. ISPs claim to deliver high speeds if you buy their higher bandwidth...

Assessment of FCC’s “Measuring Broadband America” Test Methodology

Based on NetForecast's analysis of the test methodology underlying the FCC's Measuring Broadband America report and our experience evaluating alternative consumer broadband performance measurement methodologies, we conclude that the...

FCC’s “Measuring Broadband America” Report Tells Only Half the Story

The recently published FCC Measuring Broadband America report, which publicizes measurements of US ISPs' broadband performance, covers only half of the broadband performance equation--the supply half. NetForecast believes it is time...

NetForecast Publishes APM Best Practices Benchmarking Report

This week NetForecast publishes a free report detailing the findings of our recent APM best practices benchmarking survey. The results document how, compared to enterprises with poor APM best practices benchmark scores, top-scoring...

Choosing the Right APM Vendor(s) for Your Cloud Environment

As is the fashion, application performance management vendors are now speaking "cloud". But each tool is unique, and it is challenging to see the big picture of how the current crop of APM tools fits into the often complex cloud...

An APM Framework for Cloud Environments

When it comes to measuring and managing application performance in cloud environments, you need to look at where your cloud services are located within your application delivery system. This cloud service "geography" is critical...

Top Five APM Vendors by Performance Results

If you want the performance of your networked applications to place you at the top of the charts you should have two or three performance management tools as we described last week. But which vendors are likely to get you the best...

'The More the Merrier' Doesn't Apply to Management Tools

You may be yearning to buy management tools from yet another vendor, but NetForecast's recent survey of performance management best practices and their results shows that using more management tools is not necessarily better. Most...

Study Shows Need for Infrastructure Plus Application Performance Views

Many enterprises zero in on watching either infrastructure or application performance. Based on results from NetForecast's latest application performance management benchmarking survey, we can unequivocally say that those with a...

"ITIL-Lite" for APM

If you work in a big organization replete with financial and human resources, ITIL may be your best bet for structuring your application performance management. But if your organization is like most, and you don't have the...

New Relic Launches Real User Monitoring

New Relic, a SaaS application performance management (APM) solution supplier, today announced the extension of their response time visibility into the browser. New Relic customers can now see an end-to-end view of response time from...

NetForecast Survey Shows Good APM Process Gets Results

Data from NetForecast's recently-completed APM best practices benchmarking survey definitively show that good APM processes deliver results. In fact, enterprises with best practices benchmark scores above six (on a 10-point scale...

Management Vendors Fail to Measure “Real” User Experience

We have a problem Houston. IT managers want to measure their users' real experience, but the vendor-supplied tools at their disposal do not spit out the measurements they need. Here's why we make this heretical statement. In a survey...

Internet Shutdown Can It Happen Here?

We normally weigh in only on technical aspects of application performance, but as the Internet shutdown in Egypt shows, equally important to application performance are the legal, regulatory and political environments in which the...

W3C Defining New Metrics to Measure Web User Experience

The W3C's Web Performance Working Group is working on a specification to define 20 very fine-grained metrics to measure the duration of just about every aspect of a website user's "navigation" experience imaginable. The W3C's working...

How Do Mobile versus PC Browsing Experiences Compare?

Compuware Gomez did a commendable thing when it designed the Retail User Experience (UX) Index we described on December 2nd--it applied the same two-second performance response time  threshold to the experience of a user accessing a...

Cyber Monday Performance Dropped for “Retail 500” Websites

The Compuware Gomez Retail User Experience (UX) Index has been using Apdex methodology to report online retail site performance for a week now--long enough for us to draw conclusions about user experience trends so far this holiday...

Gomez Launches “User Experience Index” in Time for the Holidays

It's the busiest online shopping week of the year, and to mark it Gomez has launched a novel way to show how well retail websites are performing from a user's viewpoint. This is a noteworthy first. Called the Compuware Gomez Retail...

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