Why the Telco Transition to VoIP is a Big Deal
Carriers are in the midst of a transition that is at least as profound as effects combining the retirement of cord-board operators, the adoption of SS7, and the telecom transition from analog to digital.
How WebRTC, Skype, and collaboration will shape the future of UC
As we enter our final week of publication for this Network World blog, today we’ll look at how real time communications technologies such as WebRTC, Microsoft’s Skype for Business, and collaboration will factor into what comes next...
How cloud, mobility, and video will shape UC&C
Today, we’ll look at three factors that will shape the future of UC&C’s evolution over the next five years including cloud, mobility, and video.
A VoIP and convergence history lesson, part two
We look back at as VoIP transforms into UC&C with the introduction of the SBC, collaboration, contact center features, and video.
Lifesize adds WebRTC to its collaboration options
Lifesize, a division of Logitech, has announced a new WebRTC powered app that provides a calling platform for anyone using Google Chrome. The Lifesize Cloud Web App gives access to the Lifesize Cloud collaboration services.
Adobe Connect, ReadyTalk, and FreeConference.com announce upgrades
In three separate announcements: Adobe Connect unveiled support for HTML5 and local MP4 conversion, ReadyTalk added a Webcast complete with professional services, and FreeConference.com re-launched with new bundles and features.
A VoIP and convergence history lesson, part one
When we started this blog 15 years ago as a digital newsletter, VoIP was old enough to go to kindergarten.
Apple and Cisco partner to optimize and integrate collaboration tools
Apple and Cisco are partnering to create a fast lane for iOS business users across Cisco networks, also integrating iPhone with Cisco enterprise environments.
Verint and Vidyo collaborate on video customer engagement
Verint and Vidyo announced that they are collaborating on cloud-based visual communication technology to bring video support tools to customer engagement centers.
Vonage to acquire iCore; Verizon’s free VoIP to mobile
Vonage plans to acquire privately-held iCore Networks, a Unified Communications-as-a-Service (UCaaS) for businesses, for $92 million.
ShoreTel Connect integrates onsite and cloud platforms for UC, Contact Center
ShoreTel Connect features a single platform and user interface that provides business communications from the cloud, onsite, or a hybrid combination of both. ShoreTel also introduced new features and upgrades for contact center...
ADTRAN offers Virtual Network Function for CPE
ADTRAN has launched its Virtual Network Function (VNF) solution suite, offering telecom and cable service providers a way to transition customer premises equipment (CPE) solutions to virtualized, software-based networks.
Mitel CEO: UC cloud, mobility show impressive growth
We sat down recently with Mitel CEO Richard McBee to get his take on where the unified communications (UC) industry sits today, and to ask for his insights about forward-looking trends.
Digium’s Respoke SDKs add WebRTC and messaging for iOS and Android
Digium has released software development kits (SDKs) for Android and iOS designed to simplify the process of creating in-app communications capabilities to mobile applications.
FCC sets new rules to govern PSTN transition
The Federal Communications Commission (FCC) took steps last week to regulate the transition of legacy PSTN networks as telcos replace their copper with fiber and move their circuit switched networks to fully IP-based platforms.
Truly Wireless partners with Bandwidth, ShoreTel Expands in the UK
Truly Wireless has partnered with Bandwidth to offer business users managed calls on their smartphones and, in other news, ShoreTel has announced the availability of a cloud UC and Contact Center offering in the UK.
SD-WANs improve UC performance; Cloud + Mobility = more effective UC
Dr. Jim Metzler details why a software-defined wide area network (SD-WAN) can overcome connectivity performance issues associated with unified communications, and Troy Trenchard explains why mobility and cloud services are so...
IBM launches platform to enhance collaboration, mobility
IBM has unveiled a new platform for developers based on open source technologies, announcing plans to release 50 projects designed to spur a new class of innovation.
RingCentral integrates Microsoft Office 365; Digium introduces new metered option
RingCentral Office is now integrated with Microsoft Office 365 and, in other news, Digium has a new Switchvox release with feature upgrades and a metered pricing option.
WebRTC market analysis shows users' activity and plans
The 2015 Webtorials State-of-the-Market Report covering WebRTC was released today, providing insights and qualitative analysis on how IT professionals are using WebRTC today and how they plan to use it in the coming year.
