Cisco Voice Certifications - Part 1: An Overview

This post is the first in a series that will focus on the Cisco Voice certification track. Study methods, exploration of test blueprints, and technology write-ups will be included, with a goal of helping you on your path to achieving...

Unified Presence - Let's eat some alphabet soup!

In the previous post, I used the term presence, and while I'm sure most readers are familiar with the word, and possibly the application in a Unified Communications environment, I wanted to explore the term here in more depth. The...

The morphing of VoIP into Unified Communications, Collaboration and beyond

Now that all of your communication methods can be combined, or unified into a single system that is interoperable with other systems, what happens next?Today, the shift is from simply using IP based voice communications to...

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